Full-Time Houseperson (CWS)

The hourly pay rate for this role is $18.40. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. JOB OVERVIEW: Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. DUTIES AND RESPONSIBLITIES: - Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants. - Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry. - Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas. - Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner. - Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors. - Report to supervisor needed repairs or unsafe conditions. - Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. - Promote teamwork and quality service through daily communication and coordination with other departments. - May collect newspaper and other items for recycling. - May regularly assist with deep cleaning projects. - May assist with other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This job requires ability to perform the following: - Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds - Frequently standing up and moving about the facility - Frequently handling objects and equipment to maintain the facility - Frequently bending, stooping, and kneeling, - Other: - May be required to drive in the performance of duties - Communication skills are utilized a significant amount of time when interacting with guests and employees. - Reading and writing abilities are utilized often when reading assignments and completing checklists. - May be required to work nights, weekends, and/or holidays. - Work Area: Housekeeping areas, guest corridors, service elevators ### About the Team We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together. ### About the Company At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?