Full-time Front Desk Medical Receptionist (Rockwall)

The Aspire Front Office Medical Receptionist is a vital part of our clinical staff in our mission to cure patients who suffer from allergy and sinus problems. They will **deliver a memorable experience** for our patients with each interaction they have, ensuring patient comfort and satisfaction are top of mind. They will **practice precision everywhere** including completing allergy tests, administering injections and entering patient information into our EMR. They will **share responsibility** with the front desk team, collecting payment and scheduling follow ups as needed. They will **exemplify integrity** in everything that they do, always doing what is best for our team and our patients. **Clinic Locations:Rockwall:** 2951 Ridge Rd Suite 111, Rockwall, TX 75032 **Dallas:** 3001 Knox St, Suite 407, Dallas, TX 75205 **Clinic Schedule & Hours:** Monday, 6:45am-5:00pm (Rockwall) Tuesday, 6:45am-5:00pm (Rockwall) Wednesday, 6:45am-5:00pm (Rockwall) Thursday, 6:45am-5:00pm (Dallas) ### What You'll Be Doing *Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.* - Greeting, welcoming, and directing patients and visitors appropriately with a friendly demeanor. - Reaching out to insurance providers to obtain CT authorizations. - Collecting patient payments for outstanding balances and current appointments. - Answering all incoming phone calls and providing accurate information & resources. - Scheduling follow-up appointments through our scheduling software. - Recording patient health information accurately into the EHR system which includes insurance information, demographic information, referral source, contact information, and PCP information. - Being familiar with our Electronic Health Record (EHR) Practice Management Platform - Preparing and organizing patient paperwork for upcoming appointments. - Scanning and attaching patient records or documents into their charts. - Monitoring incoming pharmacy shipments to prepare for patient pick-up. - Checking incoming mail and processes accordingly. - Ensuring all of the end-of-day reports and logs are accurate and complete. - Stocking the front desk, waiting room, and break room with the necessary supplies. - Scheduling Drug Rep lunches if approved by the provider. - Requesting Medical Records from outside providers. - Assisting in coordinating allergen vial transfers. - Must be willing to cross-train in medical assistant responsibilities to support full-cycle clinic operations. Medical assistant duties include, but are not limited to: - Allergy injections. - Taking patient vitals. - Rooming patients. - Review Medical Assistant testing boards to ensure allergen accuracy. ### Requirements - 6+ months of front desk receptionist (preferably in the Healthcare industry) - Highly prefer a Medical assistant background - Flexibility to travel within assigned region **Preferred education and experience:** - Medical Assistant Certificate, vocational nurse license or related experience - Current CPR Certification **Skills & Knowledge** - Must have basic knowledge of medical terminology - Must possess exceptional customer service skills - Must be able to effectively and clearly communicate with others to exchange information effectively - Must possess the ability to maintain effective working relationship with patients, medical staff and the public - Must possess the ability to react calmly and effectively in a difficult or emergent situation - Requires manual dexterity sufficient to operate a computer/keyboard at (50) wpm, calculator, telephone, copier and fax - Requires the ability to operate a motor vehicle to travel between clinics ### What Benefits do we offer Aspire Employees? - Medical, Dental and Vision Insurance. - Generous Paid Time Off and 10 Paid Holidays - Free Allergy Testing and Discounted Treatments - 401(k) + Generous Employer Match - Gym Membership Discount + More! **Explore More About Aspire** Instagram - https://www…