Full Time Assistant Manager

We are seeking a reliable and customer-oriented individual to join our team as an Assistant Manager. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor. As an Assistant Manger, you will play a crucial role in providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store and checkout area. As an Assistant Manager, you will be fully trained and responsible for acting as the Store Manager in their absence. **Duties and responsibilities:** - Greet customers in a friendly and professional manner. - Efficiently and accurately process customer transactions, including cash, credit, and debit payments. - Ensure that the correct prices and discounts are applied to each item. - Provide information about products, promotions, and store policies to customers. - Handle customer inquiries and resolve any issues or concerns in a prompt and courteous manner. - Maintain a clean and organized checkout area, including replenishing bags, receipt paper, and other supplies. - Monitor and report any discrepancies or suspicious activities at the checkout. - Collaborate with other team members to ensure the smooth and efficient operation of the store. - Follow all safety and security procedures to protect customers, employees, and company assets. - Restocking shelves, coolers, and displays and maintaining a neat and visually appealing store environment. - General cleaning of the store to include service areas, restrooms, sales floor, food prep area, and parking lot. - Other duties as assigned. **Qualifications for the job:** - High school diploma or equivalent preferred. - Previous experience in a cashier or customer service role is preferred. - Mathematical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to handle cash transactions accurately and efficiently. - Basic computer skills and familiarity with point-of-sale systems. - Positive attitude and a willingness to assist customers. - Ability to stand for extended periods and lift/move objects up to 25+/- pounds. - Flexibility to work evenings, weekends, and holidays as needed. **Supervision and Leadership:** - Provide guidance, support, and leadership to deli or cashier team members. - Assist Store Manager in overseeing daily operations and ensure team members adhere to company policies and procedures. **Training and Development:** - Assist Store Manager by conducting training sessions for new team members, ensuring they are familiar with deli or cashier procedures. - Provide ongoing coaching to enhance team members' skills and performance. - Foster a positive and collaborative work environment. **Inventory Management:** - Monitor and manage inventory levels for deli or cashier supplies. - Collaborate with Store Manager to place orders and restock items as needed. - Conduct regular inventory checks to minimize shortages and waste. **Quality Control:** - Ensure the quality and freshness of deli products, conducting regular checks for adherence to recipes and presentation standards. - Monitor cashier transactions for accuracy and adherence to cash-handling policies. - Customer Service Excellence: - Address escalated customer inquiries or concerns, providing solutions and ensuring customer satisfaction. - Lead by example in delivering exceptional customer service and fostering a positive customer experience. **Cash Management:** - Oversee cash handling procedures, including opening and closing registers, making change, and preparing deposits. - Conduct periodic cash audits to ensure accuracy and accountability. - Process end-of-day paperwork and report on a timely manner to the corporate office. **Communication:** - Communicate effectively with the Store Manager and team members, providing updates on tasks, goals, and changes in procedures. - Collaborate with the Store Manager to maintain seamless operations. - Respond to emails in a timely man…