FT Store Counter Sales Rep

The **Store Counter Sales Representative** is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns. Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance. A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager. Job Duties: - Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace - Assist with phone inquiries to result in commercial deliveries and in-store sales - Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate - Resolve customer concerns or complaints - Ensure that customers receive world-class service in having their needs met by Auto Value - Follow proper store policies and procedures when conducting sales transactions Minimum Requirements: - Must possess and maintain a valid driver’s license and acceptable driving record - Automotive parts knowledge or sales experience preferred; training is available - Strong organizational skills and strong verbal and written communication skills - Familiar with store operating procedures - Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company - Able to work M-F and Saturdays as needed