Front Office - Medical

At **Ironwood Cancer & Research Centers**, care is personal—and so is our team culture. At our **Phoenix** **Cancer Center**, we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare. **Why Ironwood?** This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment. Apply today at www.ironwoodcrc.com (**Join Our Team** at the bottom of the homepage) * * * ## **Position Details** - Full-time, Day Shift - Monday – Friday schedule - Located in our Phoenix office * * * ## **Growth & Development Opportunities** - Hands-on experience in oncology care settings - Exposure to clinical workflows and patient care coordination - Career pathway into healthcare administration or specialty medical roles - Work alongside experienced professionals in a collaborative environment * * * ## **Essential Duties & Responsibilities** - Greet and assist patients; deliver exceptional customer service - Collect, post, and reconcile patient payments; resolve payment issues - Register patients and update demographic, insurance, HIPAA, and AOB information - Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments - Prepare and send testing procedures; manage paperwork and chart documentation - Answer and route calls; monitor faxes and patient callbacks - Reconcile daily reports and perform other assigned administrative duties * * * ## **Minimum Qualifications** - Ability to multitask in a fast-paced medical environment - Knowledge of insurance processes, medical terminology, and patient reports - Strong customer service, communication, and teamwork skills - Proficiency in Microsoft Office and standard office systems - Professional, positive attitude * * * ## **Education & Experience** - 1–2 years of medical experience preferred - Surgical and/or Medical Oncology experience strongly preferred * * * ## **Certificates, Licenses, Registrations** - Valid Driver’s License * * * ## **What We Offer** - Competitive salary - Comprehensive benefits: health, dental, vision, and life insurance - 401(k) retirement plan - A collaborative, mission-driven, and caring workplace * * * At Ironwood, we’re committed to “Outsmarting Cancer One Patient at a Time.” If you’re ready to make an impact while growing your career, we encourage you to apply today.