Front-End Development and Conversion Rate Optimization (CRO) Manager

## About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. ## How we work - **High-velocity:** Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - **Impact not job titles:** We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - **AI first:** We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - **Excellence everywhere:** Everything we do should match the quality of our AI models. - **Global team:** We prioritize your talent, not your location. ## What we offer - **Innovative culture:** You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - **Growth paths:** Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - **Learning & development**: ElevenLabs proactively supports professional development through an annual discretionary stipend. - **Social travel**: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - **Annual company offsite:** Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - **Co-working**: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ## **About the role** We’re hiring a Conversion Rate Optimization (CRO) Manager to own the experimentation program that turns our paid traffic into signups, activations, and revenue. This role owns strategy and execution across the on-site funnel—from the marketing site and landing pages to signup and partnering with onboarding—and is expected to find compounding conversion gains through a disciplined, data-driven testing program. The ideal candidate is equally comfortable with the strategy and the execution: forming sharp hypotheses, designing statistically sound tests, building and QA’ing variants, reading results without fooling themselves, and engineering skills to build on-page experiences. You obsess over funnel friction, statistical rigor, and velocity, and you know how to build an experimentation roadmap that ships. This role is highly cross-functional and will partner closely with design, engineering, copy, performance marketing, lifecycle, and product to drive impact. ## **What you will do** - Own the CRO strategy and experimentation roadmap across the marketing site, landing pages, and signup/onboarding funnels - Form hypotheses from analytics, session data, and user research; prioritize tests by expected impact and effort - Design, build, QA, and launch A/B and multivariate tests; ensure results…