Front Desk Supervisor

- Responsible for making room reservations and checking guests in and out of the Hotel. - Issues room keys, Pamphlets, discount cards, etc. - Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. - Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times - Arranges transportation for guests. - Compute bills, post charges, collects payment and makes change for guests. - Runs various reports - hand written and computer. - Maintain the cleanliness and neatness of the front desk and lobby area. - Wear a uniform up to property standards and name tag at all times on property. - Other duties may be assigned to meet business needs. - Must be 18 years or older. - Must have strong computer skills and ability to learn hotel property management system(s). - Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc. - Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management. - Working knowledge of MS Office required, hotel property management systems a plus. - Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines. - Dependable with reliable transportation and the ability to work a flexible schedule. - Ability to stand for extended periods of time. **Benefits for full-time Associates:** - Health / dental / vision / life - 401k plan with 3% match after one year of employment - Company-wide discounts on hotel rooms and restaurants We offer daily pay to all Associates through ZayZoon!!! An equal-opportunity employer