Front Desk Clerk

## Description **Hotel Front Desk** We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area and stay up-to-date on attractions that may be of interest to guests. **Hotel Front Desk Responsibilities:** - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Organizing transport services for guests at their request. - Providing guests with information about the hotel. - Keeping abreast of attractions that may be of interest to guests. - Serving as a host at conferences and ensuring that all relevant preparations are made for the event. - Other duties as assigned **Hotel Front Desk Requirements:** - High school qualification or equivalent. - Previous hospitality experience would be advantageous. - Strong written and verbal communication skills. - Well-presented and professional appearance. - Competency with Microsoft Office. - Ability to learn on the job. - Excellent customer service skills. - Must have flexible hours. - Bilingual (Preferred)