Front Desk Associate positions focus on delivering results in their domain. This page aggregates open Front Desk Associate roles and what employers typically expect.
Join the team at Country Inn & Suites by Radisson in Rapid City, SD, where you'll find a host of compelling reasons to make us your workplace of choice: **Prime Location:** Enjoy the convenience of a prime location with easy access to public transportation, amenities, and a variety of nearby dining options, making your workdays both efficient and enjoyable. **Work-Life Balance:** Benefit from a perfect blend of work and leisure opportunities, with attractions like the Uptown Rapid Mall, a movie theater, and a Planet Fitness gym within walking distance, enabling you to maintain a healthy work-life balance. **Career Growth Opportunities:** Seize the chance to grow professionally within the hotel, as we prioritize promoting from within, offering you the opportunity to advance your career with us. **Flexible Schedule:** Enjoy flexibility in scheduling, with options available to accommodate varying needs such as part-time shifts and different hours, ensuring you can balance your work commitments with personal responsibilities. **Employee Benefits:** Access a range of employee benefits designed to support your well-being and enhance your overall experience as a member of our team. **Team Support:** Experience a supportive team environment where collaboration is key, and we work together to maintain the cleanliness and comfort of our hotel, ensuring a positive experience for both guests and staff. **Backed by LIV Hospitality:** You'll thrive in your role with our comprehensive support and exclusive perks: - Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. - Dining Deals: Get discounts on food and beverages at our outlets. - WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. - Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. - Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. - AJ's Wicked Salon & Spa: Enjoy 10% off products and services. - Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. - Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At Country Inn & Suites by Radisson in Rapid City, SD, we offer more than just a job—we provide a fulfilling career opportunity in a supportive and dynamic work environment. Join us and become part of a team dedicated to excellence and growth. **Responsibilities** - Responsible for making room reservations and checking guests in and out of the Hotel. - Issues room keys, Pamphlets, discount cards, etc. - Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. - Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times - Arranges transportation for guests. - Compute bills, post charges, collects payment and makes change for guests. - Runs various reports - hand written and computer. - Maintain the cleanliness and neatness of the front desk and lobby area. - Wear a uniform up to property standards and nametag at all times on property. - Other duties may be assigned to meet business needs. **Other Qualifications:** - Must be 18 years or older. - Must have strong computer skills and ability to learn hotel property management system(s). - Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc. - Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management. - Working knowledge of MS Office required, hotel property management systems a plus. - Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines. - Dependable with reliable transportation and the ability to work a flexible schedule. - Ability to stand for extended periods of time. *…