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Fraud Specialist

Citizens State Bank (CSB) · CSB Somerville - Somerville
Full-timeFinance & InsuranceMid Level$18–$27/yr
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About the Fraud Specialist role

Fraud Specialist positions focus on delivering results in their domain. This page aggregates open Fraud Specialist roles and what employers typically expect.

**Position Summary:** Analyze multiple programs that monitor for fraudulent activity on Debit Cards and Zelle® transactions, referring to e-Services for customer contact. Reviewing checks from previous day's work that the monitoring program deems possible fraud and requires further inspection. As well as review and monitoring of remote deposited check throughout the day. **Essential Functions:** 1. Monitor programs for fraudulent debit card transactions. 2. Review checks deposited from previous business day. 3. Review and approve checks that have been remotely deposited. 4. Monitor programs for fraudulent Zelle® transactions. - High school diploma or GED required. - 3+ years Customer service experience preferred. - Proficient with Microsoft Office suite (Word, Excel, and PowerPoint) - Ability to multi-task - Able to maintain consistent attendance record in a flexible Monday through Friday schedule. - Teamwork and dedication to developing strong relationships with coworkers.

Salary estimate

$18 – $27/yr
Provided by the employer.

Skills for this role

ExcelPowerpoint

Resume tips for Fraud Specialist applicants

Interview preparation

Prepare concrete STAR-format stories that show Fraud Specialist outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Fraud Specialist problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Citizens State Bank (CSB)

Citizens State Bank (CSB) is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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