Founding Product Designer

About Sage Care Sage Care is a fast-growing, early-stage healthcare startup founded by exceptional leaders from Apple, Uber, Carbon Health and backed by top-tier venture capital (General Catalyst, Chelsea Clinton). With a strong customer pipeline, Sage Care is transforming healthcare by simplifying care navigation. Our platform makes it easier for patients to find the right doctor, helps providers focus on those who need them most, and ensures faster access to care – delivering better care and stronger economic outcomes at scale through harnessing the latest AI innovations. Building on our successful collaborations with health systems across the U.S., we have expanded internationally to the MENA region. We are now partnering with health systems there to deploy our AI-powered care navigation platform. ABOUT DESIGN AT SAGE You would be our first full-time designer. That means you shape what we build and how it works, setting the standard for design's role in the product as the team grows. Our work shapes how hospital staff experience their jobs: whether a referral coordinator processes their queue with less friction, whether the people answering phones trust what the copilot tells them. These are dense, high-stakes workflows, and the conventions for AI-assisted care navigation do not exist yet. That means staying close to real users, prototyping quickly, and getting comfortable with ambiguity. We care about craft, the details that make something feel polished and trustworthy. We also ship fast and learn from real use rather than waiting for perfection. WHAT YOU'LL DO - Shape the direction of our products, grounded in deep knowledge of the people who use them. - Own design across our user-facing products end to end, from research and problem framing through spec, launch and iteration. - Lead research directly. Sit with referral coordinators and phone staff, learn how they actually work, and turn what you find into product direction. - Craft polished, trustworthy interfaces that hold up under the density and pressure of real clinical operations. - Partner with the founders, product, and engineers to set product vision and roadmap. - Prototype quickly, in code or whatever communicates the idea best, so the team can react, align, and build the right thing faster. - As the founding designer, you’ll own brand and marketing too: sales one-pagers, pitch and partner decks, and the website. - Ship high-quality work fast in an early-stage, often ambiguous environment. A few examples of things you’ll likely be working on in the first 1-2 months: - Referral matching: Design the tool referral coordinators use to process incoming referrals and schedule patients with the right provider, turning fragmented rules and provider availability into a workflow someone can move through quickly. - Call logs workflow: Turn thousands of patient conversations into something a team can read, trust, and act on. - Analytics dashboards: Consolidate fragmented usage data into a single source of truth, giving internal teams and health system partners clear visibility into system health and performance. - Brand and website: Shape how Sage shows up to the health systems we want to win, from sales one-pagers to the site itself. WHAT WE'RE LOOKING FOR Required - 6+ years of product design experience - Experience designing complex products across multiple companies, ideally B2B SaaS, systems-heavy, or operational internal tools, with ownership from problem definition through launch - A strong portfolio showing product thinking, polished UI craft, the reasoning behind the work, and the results it drove - Experience designing both product interfaces and brand and marketing materials - Strong research instincts and the ability to run your own user sessions - Fluency in Figma for interface design and prototyping, and comfort with the broader design toolkit for brand and marketing work - Comfort using current AI tools like Cursor, GPT, and Claude as part of your practice,…