Founder's Associate (f/m/d)

ABOUT US: We are one of the fastest-growing advanced Employee Assistance Program (EAP) and mental wellbeing platforms in the world. Founded in Switzerland in 2021, we support more than 3 million covered lives across 90+ countries, trusted by market-leading multinational enterprises and backed at Series A by Swisscom Ventures, Amplo, and GreyMatter Capital. Our team of 35 individuals of 15+ nationalities is employed directly through our legal entities in Germany, Switzerland, and the US (Texas, Rhode Island, Florida), via Employer of Record (EOR) partners in Canada, Spain, the Netherlands, Belgium, South Africa, Denmark and the UK, and through freelancers in Pakistan and other locations. SOME THINGS WE’RE PROUD OF - 🧠 Building an industry leading solution for mental well-being - 🌎 300.000+ users across 90+ countries - 🤝 Partnered with 200+ licensed psychologists and coaches - 💲 €15M+ venture capital raised from renowned investors - 🎁 Awesome benefits, including unlimited access to our Comprehensive Mental Health App About The Role The Founder’s Associate sits directly beside the founders. This is not an administrative role; it is an operational strike-force position. You will take the highest-stakes, most ambiguous cross-functional problems off the founders' desks and drive them to execution. You will build a 360-degree view of how a venture-backed startup scales, making this the ultimate launchpad for a future COO, VP of Ops, or Founder. What You'll do - Own the Core Value Narrative (ROI & Clinical Impact): Lead the data strategy to analytically prove Kyan’s clinical impact. You will structure our user-behaviour metrics and build the quantitative models that our global enterprise sales and investor relations teams use to prove our platform's ROI. - Build our Enterprise-Grade Operational Backbone: Drive Kyan to SOC 2, ISO 27001, and HIPAA certification on a single, unified control framework. You aren't just checking compliance boxes—you are building the secure, scalable data architecture required to unlock the world’s largest enterprise clients. - Execute Cross-Functional "Special Projects": Act as the internal consultant and operator to scope, mobilize, and deliver urgent corporate priorities across product, engineering, clinical, legal, and sales. - Inject Structure into High-Growth Ambiguity: Translate high-level founder priorities into sharp, trackable workstreams with clear ownership and KPIs, holding the line on company-wide delivery. Your first 90 days - Days 1–30: Deep dive into our data structures, map out stakeholder terrain across product and clinical teams, and take ownership of the unified compliance control framework. - Days 31–60: Launch the first iteration of our empirical ROI model—defining exactly how we measure and pitch "what works" to enterprise clients. - Days 61–90: Fully take the wheel on the SOC 2/HIPAA implementation pipeline and establish yourself as the go-to operator for the founders' thorniest strategic bottlenecks. Who We're Looking For - 2+ years in top-tier management consulting (McKinsey, BCG, Bain, or equivalent): You have mastered structured problem-solving, slide writing, and financial/data modelling, and now you want to actually build the things you recommend. - Technical & Data Literacy: You are comfortable digging into data structures, framing key product metrics, and speaking creditably with engineering and product leaders. - A "Go-Through-Walls" Execution Mindset: You don't just hand off a deck; you own the outcome. When a project hits an operational snag, you find the way around, over, or through it. - High Tolerance for Autonomy: You thrive with incomplete context. You need absolute clarity on the objective, but you prefer to figure out the how yourself. How We Work (Our Values) - Own the Uncertainty: We move fast and thrive with incomplete context. For us, ownership means naming what you don’t know, bringing the right people into the room, and executing a path forward. You don'…