Forward Deployed Engineer

ABOUT US Humaans is building the next generation of infrastructure for the workplace; software designed for companies that are scaling fast, operating globally, and pushing into new boundaries. What started as a system of record has evolved into a broader platform for operating people globally. With Athena, our agentic AI layer, Humaans moves beyond data management into intelligent orchestration, connecting workflows across HR, IT, Finance, and Operations so organisations can act faster and with greater confidence, redefining how work gets done. We work with ambitious teams across Europe and the US, from AI-native companies like Lovable, Poolside, Fyxer AI, and Tandem Health, to established, high-growth organisations scaling internationally and through acquisition, including Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams don’t buy software for features,they buy leverage. The ability to run faster, cleaner, and with more control as complexity compounds. To date, we’ve raised $20m in venture funding from some of the most respected founders, operators, and funds in technology: Lachy Groom (Physical Intelligence), Stewart Butterfield (Slack), Tobias Lütke (Shopify), Dylan Field (Figma), Jeff Weiner (LinkedIn), Claire Johnson (Stripe), Oliver Jay (OpenAI), Jay Simmons (Bond) as well as Y Combinator, Moonfire, Frontline Ventures, Pathlight Ventures, and Exor. If you have massive ambition and want to work on a hard problem, with a small team that moves fast, at a moment when the category is genuinely up for grabs - this is it. ABOUT THE ROLE Athena is an agentic AI platform for HR, and the category it sits in is being defined right now. There is no settled playbook for deploying autonomous agents into a real enterprise, with all its messy data, legacy systems and high stakes. You will be one of the people writing it. This is the role that turns Athena from a product into outcomes inside the companies betting on us. You will be the closest thing Athena has to a founder for each customer you take on: scoping the problem, mapping it to the product, building whatever is missing, and owning the rollout until it is delivering real value. You are the technical authority customers trust, the engineer we put in the room when the questions get hard, and the person whose read on what customers actually need shapes what we build next. It is the work we have done by hand to land our first enterprise deployments, with customers ranging from AI-native companies to high-growth enterprises, Your job is to do it better, and at scale. Huge ownership and real stakes from week one. YOUR DAY TO DAY - Own enterprise rollouts of Athena end to end: partner with our implementation managers to refine requirements, define use cases, map them to the product, and drive successful go-lives. - Build to release in minutes. Use AI-assisted development to write production code, integrations and configuration faster than the standard engineering loop allows. - Be the technical point of contact for customers across the relationship. - Drive adoption after launch: unblock teams, navigate issues, and find new areas where Athena can add value. - Help customers and internal stakeholders understand how to get real leverage from Athena, which means understanding the model behaviour, prompt patterns, and agent configurations. - Bring the field back to the roadmap: work with our engineering leads, product designers and CTO to shape what we build around real customer needs. - Be the technical authority in the sales process: frame the opportunity with prospects and own the hard questions. WHAT YOU'LL OWN FROM DAY ONE - Real customers and real rollouts, not a backlog handed down from someone else - The judgement calls on how Athena gets deployed and adopted inside complex organisations - A direct line into the roadmap, because you see what customers actually need before anyone else does WHAT WE'RE LOOKING FOR This role suits someone who is energised by ambig…