Forward Deployed Engineer

Forward Deployed Software Engineer About Convr: Convr is an AI underwriting, data, and intelligent document automation workbench built for commercial P&C insurers. We help carriers, MGAs, and brokers accelerate premium growth, improve risk insights, and drive operational efficiency. Founded in 2016, Convr transforms outdated, manual processes into structured, decision-ready workflows. Our modular platform manages underwriting from submission through quote with a purpose-built AI decisioning context engine – grounded in a commercial insurance ontology – ensuring complete data and smarter decisions, faster, while enabling a frictionless experience and superior performance. As we scale, we’re building a team shaping the future of commercial underwriting. Join us in modernizing commercial insurance with modern AI. Role Overview: We are looking for a Forward Deployed Software Engineer (FDSE) who thrives at the intersection of high-level architecture and deep-stack technical execution. This isn't a "one-off" integration role. You are a hybrid of a software engineer, product strategist, and technical consultant. You will embed with our most strategic customers to solve their most complex problems. However, your mission is dual-purpose: while you deliver immediate value to the customer, you are simultaneously acting as a product scout. You will identify patterns in customer needs and translate those into scalable, core features for our SaaS platform. What You'll be Doing: - Lead the design and implementation of new features in our core SaaS product. You aren't just building for one user; you are building for the platform. - Work across the entire stack, from optimizing database queries and API endpoints to crafting intuitive UI/UX. - Architect production-ready integrations and workflows. You will lead technical workshops with stakeholders to define "future state" solutions. - Write high-quality, type-safe, and maintainable code in TypeScript, leveraging modern React and Next.js patterns for performance and scalability. - Prevent "bespoke bloat." Identify universal customer needs and collaborate with product and engineering teams to bake those into the core technical direction. - Contribute to CI/CD, testing, and performance monitoring to ensure the stability and reliability of your deployments. - Mentor teammates and establish engineering best practices to level up the entire team’s output. Who You Are: - You think in terms of scalability. When you build a solution for one customer, you’re already thinking about how it could benefit the next ten. - You take 100% ownership of the success of your deployments. You don't wait for a ticket; you find the bottleneck and fix it. - You are as comfortable whiteboarding a system diagram for a CTO as you are submitting a pull request for a mission-critical API endpoint. Experience Requirements: - 10+ years of professional experience in full-stack or frontend development, specifically within SaaS products or startup environments. - Strong coder with shown proficiency in TypeScript/JavaScript, Python, Java, C++, or similar. - Strong experience in Commercial P&C Insurance and understanding of the underwriting lifecycle (submission through quote) - Hands-on experience with Next.js App Router (server components, layouts, streaming, caching). - Experience with tRPC or equivalent type-safe API frameworks. - Experience implementing complex, data-heavy views with Tailwind and component libraries (shadcn/ui, Mantine, etc.). Background in UI/UX design or working closely with designers is highly preferred. - Ability to design scalable systems and a solid understanding of frontend performance, state management, and accessibility. - Excellent communication skills and the ability to work autonomously, acting as a consultant/partner to our customers while remaining accountable for deliverables. - Ability and interest to travel up to 20% as needed to customer sites. Benefits & Compensation - Remote work - Flexib…