Food Server - Sports & Social Steel City - Greensburg

## Overview **Must be 18+ years of age** **Must be able to work Friday, Saturday and Sunday** **Why We Need Your Talents:** Responsible for greeting guests and providing prompt, accurate and courteous service. ## Responsibilities **Where You'll Make an Impact:** - Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items. - Alert Management of any service and/or safety issues. - Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. - Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served. - Responsible for all bank and cash handling procedures and variance policies. - Carrying a tray of beverage and food offerings throughout the restaurant/bar. - Serving and replenishing, as requested. - Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays. - Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests. - Performing additional duties as assigned. - Understands all PLCB regulations. - Ensures compliance with all federal and state gaming regulations. - Abides by company and department specific appearance standards. **Skills to Help You Succeed:** - Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations. - Must be RAMP certified. - Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time. - Able to work entire shift, in full costume, without accommodations. - Must have thorough knowledge of approved Responsible Gaming Program. ## Qualifications **Must-Haves:** - High school diploma, GED or equivalent employment in related position is preferred. **Physical Requirements** - 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed. - Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency. - Handling, carrying or lifting items weighing up to 30 pounds. - Must be able to work in a smoke-filled environment. - Ability to stand for long periods of times without sitting or leaning - Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels - Use of going up and down 31 stairs multiple times per day and elevators **Working Conditions** - 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees - Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. - You may occasionally work in an environment where smoking is allowed.