Food Server - Embassy Suites Hotel Santa Clara Silicon Valley

As a Food Server, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. **Exceptional Hospitality Starts with You** Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Food Server**, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The Team at the Embassy Suites Hotel Santa Clara Silicon Valley is currently seeking their next Food Server to join the team. The ideal candidate will possess the following qualifications: - Available to work a flexible schedule, including nights, weekends, and holidays. - Strong English communication skills with guests, both in person and over the phone, with professional phone etiquette. - Experience upselling food and beverage offerings to enhance the guest experience and drive sales. - Must meet the legal age requirement to serve alcohol in the state of employment. - Prior knowledge of food and beverage service—including wines, beers, spirits, cocktails, hot and non-alcoholic beverages, cuisines, and dining etiquette—is a plus. ### Responsibilities Here's what you'll do during a typical day: - **Delight our guests:** Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special - **Master the menu:** Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence - **Serve with efficiency and care:** Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key! - **Manage the food service station:** Make sure the food service station is always fully stocked, clean, and organized - **Comply with regulatory standards:** Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being ### Qualifications **What It Takes to Make the Stay** - At least 1 Year of server experience. - Must be a team player - Able to stand for long periods of time - Able to work evenings on weekends and holidays At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of **Hospitality**. Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership**. A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now**, bringing urgency and discipline to every moment, knowing it can make a lasting impact. ### About the Team **How We'll Help You Thrive** At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including\*: - **Incredible travel perks** – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - **Own a piece of Hilton** – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - **Paid parental leave** – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - **Personalized caregiving support** – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - **Crisis concierge** – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional ca…