Food & Beverage Outlet Manager, DŌGON

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, and a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees. All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values. We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match. **POSITION OBJECTIVE** The Food & Beverage Operations Manager is primarily responsible for overseeing front of house food and beverage operations within DŌGON restaurant, while also providing operational support to other outlets and the Banquets department as needed and/or as assigned. This role works closely with Culinary operations and offers secondary support to its staff and leaders when needed. This role ensures the highest level of guest satisfaction and luxury service standards. **ESSENTIAL JOB FUNCTIONS** - Supervise and manage F&B outlets and operations ensuring quality, service and luxury standards. - Monitor and ensure availability of staffing levels, supplies, and equipment are up to standard for both guest and service professional’s safety. - Support and lead additional F&B Managers and F&B service teams in delivering exceptional guest service. - Ensures a “positive atmosphere” in all outlets including making contact with guests and Service Professionals throughout each shift - Ensure coverage and monitor scheduling and making necessary adjustments in the best interest of the company or under the leadership of the Director of F&B. - Create scheduling, be ready to represent the department in payroll meeting - Attend and lead all pre-shift lineups and conduct ongoing training to ensure that service professionals continue to improve their performance, knowledge of product offerings throughout the hotel and other departments - Must be familiar with demonstrate knowledge of all products and menu items - Meets and greets guests in the outlets and to oversee the open table guest profile system - Maintains clean and organized storage areas, service stations, and dining room - Handle guest feedback by offering alternatives and solutions to ensure guest satisfaction as the ultimate priority in a timely manner - Ensures that the outlet maintains the integrity of a responsible vendor of alcohol - Constantly monitor inventory items to ensure proper tracking and accountability for those items. Oversee the month end inventory as it relates to the outlet - Ability to multitask and handle high demands of stress and workloads at any given time - Recommend and oversee the roll out of any new standards set by the hotel or Director of Food and Beverage - Foster a healthy and working relationship with the back of house while maintaining a high standard for quality of food and presentation - Responsible for the organization and cleanliness of all the F & B areas - Work with the Director of Food and Beverage on activations, programing for the outlets - Collaborate with the Marketing department and build activations on the platforms - POS programing - Respond to guests’ disputes on a timely manner - Ordering and restocking of products **EDUCATION/EXPERIENCE** - Exceptional knowledge of fine dining, wine & spirits, cocktails, and hotel operations - Must be 18 years of age or older. - High school diploma or general education degree (GED) required. - Previous restaurant management or supervisory experience - Luxury hospitality experience preferred. - Union experience preferred. - Must be availab…