Floating Community Banking Specialist

**Position Title:** ***Floating Community Banking Specialist*** **** (also known as Platform Specialist, Universal Banker, or Relationship Banker) **Location:** **Adams and Franklin** **Counties, Pennsylvania** **Are you a banking professional with the drive to provide exceptional service and meet performance goals?** Join our team as a Floating Community Banking Specialist and play a pivotal role in shaping the financial well-being of our customers and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, flexibility, and the ability to deliver results. **What We’re Looking For:** - **Banking Experience:** **Minimum of 2 years in banking** or a related position with proven success in meeting sales goals and delivering exceptional customer service. - **Skills & Qualifications:** Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication. Reliable transportation required. - **Education:** High school diploma or equivalent required. - **Local Expertise:** Familiarity with the Gettysburg, Chambersburg, McSherrystown, areas and those communities are highly preferred. **Key Responsibilities:** 1. **Customer Satisfaction:** Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards. 2. **Sales Performance:** Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities. 3. **Risk Management:** Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity. 4. **Operational Accuracy:** Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions. 5. **Collaborative Partnerships:** Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration. **What You’ll Do:** - **Travel to assigned community banking offices across Adams and Franklin Counties, to provide front-line support and seamless customer service.** Stipend provided for travel. - Create exceptional customer experiences by assessing financial needs and offering personalized banking solutions. - Open deposit accounts and process consumer credit and loan applications with precision and efficiency. - Build long-term relationships with customers through needs-based selling and proactive outreach. - Stay informed on competitor offerings and market trends to provide customers with valuable insights. - Manage risks and regulatory compliance while resolving customer inquiries promptly and effectively. - Serve as a mentor and provide support to other Community Banking Specialists and Associates. **Benefits:** - Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance; - Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions; - 401K with up to 4% employer match; - Generous PTO package plus 12 Bank paid holidays; - Career growth and ongoing training and development opportunities; - Employee recognition & service awards. **Why Join Us?** Be part of a dynamic, customer-focused environment where your expertise and commitment to excellence make a tangible impact and no two days are the same! We value collaboration, growth, and innovation—helping you achieve professional milestones while contributing to the success of our team and community. **Apply today to take your career to the next level!** [**https://www.acnb.com/careers-employment**](https://www.acnb.com/careers-employment) Locations: 17325, 17316, 17340, 17320, 17201, 17241 ACNB Bank is an Equal Opportunity Employer.