Fleet Coordinator

**About Gourmet Gorilla** **Gourmet Gorilla is a route-based meal delivery company serving daycares and schools across the Chicago metro area. We exist to take the burden of daily meal service off the plate of the educators and caregivers we serve — delivering fresh, reliable, kid-friendly meals every day so our clients can focus on what they do best. Our delivery team is the face of that promise: the consistency, care, and professionalism our drivers and fleet staff bring to every stop is what our clients count on, day in and day out.** **Position Summary** **The Fleet Coordinator supports the daily execution of Gourmet Gorilla’s delivery operations — helping drivers, vehicles, and routes run safely and on time each morning. This role handles the hands-on, day-of logistics of dispatch: morning huddles, load verification, vehicle inspections, and real-time tracking of routes. The Fleet Coordinator is the first point of contact for driver questions during the shift and escalates anything requiring management judgment — performance issues, discipline, vendor negotiations, or safety incidents — to the Fleet Manager or Director of Operations.** **Key Responsibilities:** - **** - Host AM morning huddles with drivers to align on daily priorities, safety reminders, and route updates - Verify driver schedules against planned coverage and flag gaps (callouts, PTO) to the Fleet Manager - Serve as the first point of contact for driver questions and issues during the shift; escalate anything beyond routine troubleshooting - Help onboard and train new drivers on routes, procedures, and safety standards alongside the Fleet Manager - Track driver performance and address issues with support of manager **Route & Delivery Tracking** - **Track route progress in real time using GPS/telematics and proactively flag delays or issues** - **Log planned vs. actual route time and pre-shift time for each driver** - **Document delivery failures or customer complaints and route them to the Fleet Manager with relevant details** **Loading & Pre-Trip Checks** - **Verify all trucks are loaded correctly before departure** - **Conduct and log pre-shift vehicle inspections; confirm drivers complete pre/post-trip checklists daily** - **Track company assets (keys, tablets, tools, equipment) issued to drivers** **Fleet Support** - **Note vehicle maintenance needs as they arise and submit service requests through established channels** - **Monitor GPS/telematics alerts for speeding, idling, or unsafe driving and report patterns to the Fleet Manager** **Safety & Compliance Support** - **Help support and build a culture of safety amongst drivers and our fleet** - **Document and report accidents, incidents, or near misses to your manager immediately** - **Participate in safety training throughout the year** **Field Coverage** - **Step into the field to cover a route directly when a driver callout leaves a gap** **Qualifications** **Required** - **1+ years of experience in fleet, logistics, dispatch, or delivery operations** - **Comfortable working early morning hours, including occasionally covering a route** - **Valid driver’s license with a clean driving record** - **Strong attention to detail and reliability** - **Clear communicator, comfortable coordinating with drivers and flagging issues to a manager** **Preferred** - **Experience in food distribution, food service, or a delivery-intensive environment** - **Familiarity with GPS/telematics platforms** - **Basic proficiency in Google Sheets or similar tools for logging and tracking** **Core Competencies** - **Reliability & Punctuality** - **Attention to Detail** - **Clear Communication** **Other Duties** **This job description is not designed to cover or contain a comprehensive listing of all duties or responsibilities required of this position. Other duties, responsibilities, and activities may change or be assigned at any time, with or without notice.** **Job Details** - Hours: 4:30am - 12:30pm - Days: Monday – F…