Fitting Room Specialist

**Compensation:** $18.00/hour **Schedule:** 40 Hours/Week Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.******** **** SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.**** **** **** **Responsibilities:** - Assures customers are receiving world class customer service and attention in the fitting rooms - Answer all incoming calls in a friendly, professional and pleasant disposition - Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance - Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed - Create daily pocket schedules, make signs for all shops - Assist in various projects for members of the Leadership team as needed - Development of product knowledge and partners with sales associates to help achieve daily selling goals - Focuses on fashion trends - Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room - Prepares merchandise (buttons, zips, etc.) to return to the selling floor - Be knowledgeable to answer question converting location, price and use of merchandise - Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth - Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills - Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures - Excellent written and verbal communication skills - Ability to complete basic mathematical equations - Promote the Scheels Visa Rewards card and be able to clearly explain all benefits **Schedule:**Must be flexible to work assigned schedule between 7 a.m. and 9 p.m., Monday through Saturday, and Sundays 10 a.m. to 6 p.m.. Schedule may include varied hours, evenings, weekends, and holidays. Average hours per week is 20 hours. **Requirements:** *Customer Service* - Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you” *Culture* - Approach daily tasks, projects and follow-up communication with energy and sense of urgency - Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact - Show respect and appreciation for others and Scheels - Arrive to work and meetings 10 minutes early *Team Mentality* - Genuine interest and action in helping others before yourself, regardless of recognition or reward *Teach-ability* - Consistent eagerness to listen, learn, apply knowledge and accept critical feedback - Ability to adapt to a changing work environment - Ability to apply concepts of basic math, grammar, punctuation and spelling *Dress Code* - Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners *Efficiency* - Demonstrate pride and ownership of their work while meeting expected deadlines **Education & Experience:** The ideal candidate will have a minimum of a high sc…