Fitness Front Desk

**Benefits:** - Employee discounts - Health insurance **Benefits/Perks** - Careers Advancement Opportunities - Flexible Scheduling - Competitive Compensation **Job Summary** We are seeking a friendly and organized **Front Desk Associate** to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you! **Responsibilities:** - Welcome guests and prospective members - Provide tours for prospective members - Respond to inquiries in person, over the phone, and via email - Maintain a clean and organized lobby and front desk area - Accurately record client information and accept payments - Schedule classes and appointments - Manage incoming and outgoing correspondence - Ensure gym rules and systems are followed **Qualifications:** - Friendly and professional disposition - A passion for health and fitness - Two or more years of customer service, receptionist, or front desk experience is preferred - Excellent communication skills, both verbal and written - Strong work ethic - Familiar with computers, spreadsheets, and scheduling software - Ability to multi-task and thrive in a fast-paced environment # About BWH℠ Hotels BWH Hotels is a leading global hospitality enterprise comprised of three hotel companies including WorldHotels™, Best Western® Hotels & Resorts and SureStay Hotels®. The global enterprise boasts approximately 4,300 hotels in over 100 countries and territories worldwide. With 19 unique brands across every chain scale segment, from economy to luxury, BWH Hotels suits the needs of developers and guests in every market as each brand offers its own personality and style. The company’s diverse portfolio of brands includes Best Western®, Best Western Plus®, Best Western Premier®, Vīb®, GLō®, Aiden®, Sadie®, BW Premier Collection®, BW Signature Collection®, @HOME by Best WesternSM, and Executive Residency by Best Western®. WorldHotels® Luxury, WorldHotels® Elite, WorldHotels® Distinctive, and WorldHotels® Crafted brands are also offered. Completing its portfolio, Best Western offers SureStay®, SureStay Plus®, SureStay Collection®, and SureStay Studio®. At the heart of each of these brands is the caring spirit shared by hoteliers and their hotel teams across the globe. They are united by their deep commitment to delivering exceptional experiences and exceeding guest expectations with every stay.