Fire Protection Service Tech Lead - LSS

**Position Summary:** Put your maintenance and repair skills to good use at Vallen as a Lead Service Technician focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and/or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis. **Essential Job Duties and Responsibilities:** - Provide quality of service to our customers. Assist assigned HTS technicians with proper training in Vallen standard operating procedures. - Providing customer service in the area of installation and/or ITM of Life Safety Systems. Including, but not limited to: Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems. - May also have job coordination responsibilities in the absence of a Technician Lead if assigned by the supervisor/manager for specific jobs or customers. - May lead other technicians within area of expertise. - May be responsible for interacting with the customers to coordinate job activities. - Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing. - Ensures all required copies provided to the customer upon servicing equipment. - Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc. - May be responsible for Parts & Equipment requests for specific assigned jobs. - Maintaining accurate inventories related to job and maintenance orders. - Always exhibit safe work practices. - Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing. - May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card. - Associates are required to maintain proper care of all assets as defined by Vallen policies. - May have immediate supervision over a tech service unit. **Job Qualifications:** - High School or GED - Minimum 3 Certification (manufacturing/state) in a fire protection related field - NICET II or greater - Fire Alarm & Ext A 2-4 years' experience or - WBS Construction 2-4 years' experience (Industry related) - RME-I (if applicable) - Mechanically inclined - Advance communication, initiative, and problem-solving skills - Specific -- RELEVENT experience - Experience in the installation and/or maintenance, repair and service of Life Safety Systems and equipment is required. - Advance industry segment knowledge. - Maintain minimum productivity of 95% within 60 days. - Demonstrated ability to successfully manage a Customer Acct or Project. - Ability to repair and service equipment sold by Vallen. - Current Motor Vehicle License with good driving record. - Commercial Driver's License required if carrying loads of hazardous materials. - Proficient with hand tools. - Able to complete repairs and maintenance of equipment in a timely and accurate manner - Able to provide assistance, advise and training to Vallen associates and plant personnel. - Assist warehouse personnel with order fulfillment if needed. - Keep all certifications and licenses current and renewed by completing continuing education as required. - Must pass Drug & Alcohol screen, Physical exam, and background check. **Work Environment & Physical Demands:** Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position. - Working conditions will vary with service work being performed indoors and out in the field. - Possibility of working in hazardous environments when working within a plant which would require safety precautions and appropriate equipment. - Ability to wo…