Financial Systems Manager

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off The Role: AlertMedia is seeking a Financial Systems Manager to join the Finance and Accounting team. This role sits within the Finance Operations (FinOps) function as the strategic owner of the financial systems ecosystem. Reporting to the VP of FP&A, you will focus on finance data operations, automation, and systems integrations. This is more than a traditional ERP administrator role. You will administer and enhance NetSuite, support Zone Billing, manage middleware integrations (Workato), and ensure data flows seamlessly across systems that impact FinOps. You will lead full lifecycle implementations for FinOps-owned back-office initiatives, partnering closely with Accounting, FP&A, RevOps, Sales Operations, Deal Desk, Legal, and Engineering. You will also own hands-on data movement, reconciliation, cross-system workflows, reporting, and process support. Beyond system administration, you will act as a strategic operator—analyzing workflows, identifying inefficiencies, and proactively designing scalable, system-driven solutions that improve reliability, insight, and operational maturity. Success in this role will be measured by your ability to improve cross-system connectivity, elevate process automation, strengthen governance, and enable Finance Operations to scale with the business. Who You Are: You thrive at the intersection of finance, systems, and operations. You enjoy solving complex workflow challenges and turning manual processes into scalable, automated solutions. You combine strong analytical thinking with systems fluency and can quickly identify where data breaks down, where processes stall, and where technology can create leverage. You are comfortable getting into configuration details while also thinking strategically about long-term architecture and scalability. You communicate technical concepts clearly to business stakeholders and translate operational needs into practical system solutions. You take ownership, operate with urgency, and bring a proactive, solutions-oriented mindset to every initiative. What you get to do every day: Financial Systems Administration & Governance Serve as primary administrator for NetSuite, including configuration, workflows, roles/permissions, and system governance. Own relationships with Finance technology vendors and implementation partners, including prioritization, oversight, testing, and successful delivery. Administer and support Zone Billing and related billing processes. Manage and maintain middleware integrations (Workato) to ensure accurate, reliable data flow across systems. Partner with system owners across departments to ensure data integrity and alignment of key dimensions and reporting measures. Maintain appropriate documentation, controls, and governance across the finance systems environment. System Integration & Data Reliability Own the integration strategy across systems that impact FinOps, ensuring seamless connectivity between ERP, billing, CPQ, legal repositories (e.g., Ivo), and other operational platforms. Lead full lifecycle system implementations and integration projects for FinOps-owned initiatives. Ensure upstream and downstream systems properly support billing, reporting, and revenue workflows. Monitor data flows to identify and resolve system gaps, integration failures, incomplete transfers, and data-quality issues. Partner with internal st…