Financial Success Program Manager

Welcome to VCU, a world unlike any other. VCU is a public research university unlike any other, dedicated to serving the needs of students and patients. We tackle difficult challenges others can’t or won’t. We’re home to creativity, teaching, discovery and healing. Our location in the heart of downtown Richmond, Virginia, means the nonstop energy of our city ignites our innovation and provides unlimited opportunities for our students. The VCU Financial Success Center by Virginia Credit Union (FSC) is dedicated to helping our community achieve financial success. It aims to increase the prominence of financial instruction, research, programming and monitoring among the VCU community. The FSC provides the VCU community with free personal and professional financial education, including assistance and counseling on budgeting, saving, credit, student loan repayment, career transitions and more. It supports all aspects of financial success through solutions, education and research-oriented financial programs that help reduce debt and increase overall financial confidence. This isn't business as usual. It's innovation at work. We are unlike any business school you've ever seen. Join us. You can be unstoppable here. **Position Summary:** The VCU Financial Success Center by VACU is seeking highly motivated and qualified candidates to apply for the role of Financial Success Program Manager. The primary purpose of the Financial Success Program Manager is to guide and counsel students as it relates to personal finance matters including options to pay for college, financing options with persistence to graduation, budgeting, building credit, and minimizing debt. The Financial Success Program Manager will play an active role in creating a culture of care as a part of the student’s success team by fostering meaningful relationships with students and campus partners to enhance the students’ successful university experience. The Financial Success Program Manager is expected to maintain a high level of professionalism, accountability and collaboration with various VCU campus partners and departments. The Financial Success Program Manager is expected to assist in coordinating and administering the VCU Financial Success Center’s financial well-being and education services while providing individual financial counseling and outreach programming. The Financial Success Program Manager will work closely with the Executive Director, Graduate Assistant(s) and student staff to help manage the operations of the VCU Financial Success Center by VACU. Please Note: This is a “restricted position” with funding for one year (with potential for renewal). Employment eligibility after one year is dependent upon successful performance and continued funding. **Duties & Responsibilities:** **Student Mentorship & Staff Supervision** - Recruit, hire, train, and supervise a cohort of undergraduate and graduate Peer Financial Coaches. - Conduct regular one-on-one supervision, observations, and performance feedback sessions to ensure coaching quality and adherence to Financial Success Center standards. - Manage scheduling, workflow, and daily operations for the peer coaching team. - Collaborate with student staff to execute key programmatic initiatives and outreach efforts. - Foster a collaborative, student-centered team environment. **Financial Coaching & Education** - Serve as the Instructor of Record for one section of UNIV 191 Start Smart - Financial Moves for College Success during the fall semester. - Provide individualized financial coaching for VCU students, including maintaining a caseload of one-on-one appointments, including students enrolled in the Career Bridge program and first-generation, low-income student populations. - Develop and facilitate financial education programming for students across a range of backgrounds. - Deliver engaging workshops and presentations for classrooms, student organizations, campus partners, and community organizations. - Collab…