Accounts Receivable Specialist

ABOUT PLACER.AI: Placer.ai is transforming how organizations understand the physical world. Our location analytics platform provides unprecedented visibility into locations, markets, and consumer behavior. Placer empowers thousands of customers—from Fortune 500 companies, to local governments and nonprofits— to make smarter, data-driven decisions. What sets us apart? We've built the most advanced location intelligence platform in the market while maintaining an uncompromising commitment to privacy, proving that powerful analytics and responsible data practices can coexist. Our growth reflects the market's demand: we reached $100M in annual recurring revenue within just 6 years of launching, achieved unicorn status with a $1B+ valuation in 2022, and continue to expand rapidly as one of North America's fastest-growing tech companies. We're creating a $100B+ market opportunity, and we're just getting started. Named one of Forbes America's Best Startup Employers and a Deloitte Technology Fast 500 company, we're building a culture where innovation thrives, collaboration is the norm, and every team member contributes to reshaping how the world understands location. SUMMARY: The A/R Specialist will work closely with the rest of the accounting team to ensure smooth, efficient and accurate invoicing to our customers, timely collections and accurate reporting. The role is working on the receiving side of the company’s finances and is responsible for many records and payment-related transactions. The ideal candidate will have experience working in a high growth AR function and enjoys working in a fast-paced environment. The ideal candidate should also operate in a more independent orientation than a procedure bound specialist, taking those steps needed to collect funds. This individual will play a key role as we evolve our OTC cycle. RESPONSIBILITIES: Approve Sales Orders synced from Salesforce ensuring accuracy against the order form Review invoicing prior to emailing the customer ensuring tax compliance using Avalara Setting up Placer as a vendor in 3rd party portals Upload e-invoices via customer procurement platforms such as Ariba, Coupa Upload tax exemption certificates to Avalara Assist in billing email inbox, ensuring timely responses to internal and external inquiries Resolve billing and invoicing discrepancies as needed Stratify collection activities to maximize cash receipts Issue dunning letters to overdue accounts Contact customers regarding overdue accounts and determine reasons for non-payment Disable platform access when payment is unlikely Issue credit hold notifications Recommend that accounts be shifted to a collection agency Recommend bad debt write-offs Maintain accurate records about interactions with customers Perform special, ad-hoc projects in Accounting/Finance as requested Coordinate with internal departments (sales operations, customer success, deal desk, etc.) to resolve billing and revenue-related inquiries Look for opportunities to improve or replace the Virtual Post Mail process Perform month end reconciliation ensuring all billings have been accounted for between Salesforce and Netsuite Provide necessary documentation during internal and external audits Assist the technical accounting/revenue team with day to day activities REQUIREMENTS: AA Degree in Accounting or related field 3+ years experience with collections, invoicing, and/or accounts receivable Proficient in working with Salesforce and Netsuite Experience working with E-invoicing platforms such as Ariba, Coupa, etc. Proficiency with Google Workspace (Google Drive, Docs, Sheets, etc) and Microsoft Office applications Experience working with cross-functional teams and projects You’re able to proactively communicate effectively across departments in a remote environment and are used to working towards deliverable deadlines Analytical problem-solving skills and a keen eye for detail Strong oral and written communication skills and customer service ski…