Field Services Engineer (m/f/d)

# Overview # Your mission - Ensure that photovoltaic power plants consistently meet the agreed service and operational performance targets in line with defined SLAs - Review service reports and related documentation in a timely manner and share them with relevant stakeholders - Ensure adherence to maintenance schedules in coordination with the Team Leader Field Services and subcontractors - Monitor critical accounts and ensure prompt and effective resolution of technical issues - Coordinate daily operational activities and oversee the resolution of outstanding site-related issues - Work closely with subcontractors and internal teams to resolve escalated customer issues - Perform electrical testing (e.g. insulation resistance, continuity, IR testing) and complete associated certification documentation - Carry out replacement of inverters, isolators, panels, and other faulty components as required - Maintain accurate records using field service applications or CRM systems, including reports, photos, and test results - Liaise with O&M coordinators to report issues, request spare parts, and schedule follow-up activities - Ensure all work is carried out in accordance with health & safety regulations, risk assessments, and industry standards - Deliver a high level of customer service while working across residential, commercial, and industrial sites - Support upgrades, retrofits, and implementation of monitoring and smart systems - Assist with root cause analysis to identify and resolve plant performance issues - Ensure all required documentation (LV/HV RAMS, LOTO procedures) is in place, verified, and shared with relevant stakeholders - Support the resolution of escalated customer concerns, including technical and commercial queries - Provide support to control and monitoring room operations where required - Prepare quotations for additional technical services - Select, coordinate, and monitor subcontractors, acting as a key interface between subcontractors, clients, and third parties - Support EPC handover processes and ensure smooth transition into operations - Ensure compliance with UK standards, regulations, and legislation - Monitor, report, and contribute to the continuous improvement of KPIs - Maintain flexibility and willingness to travel to project sites as required # Your profile - Completed technical education or relevant field experience in electrical, mechanical, or renewable energy disciplines - Relevant certifications such as 18th Edition, ECS/CSCS card, First Aid, IPAF, or SSSTS are advantageous - Ability to read and interpret technical documentation, including single-line diagrams (SLDs), installation specifications, and test reports - Experience working with plant controllers (PPC), SCADA systems, reactive power systems, or hybrid PV/BESS systems is a plus - Basic understanding of IT systems, networks, and data communication - Knowledge of CCTV and security system architecture is advantageous - Strong hands-on technical skills and a proactive, solution-oriented mindset - Good organizational skills with the ability to manage multiple tasks and priorities - Strong communication skills and customer-oriented approach - Clean UK driving license required - AP / SAP qualifications and experience with various inverter and transformer manufacturers are considered a strong advantage # What we offer # unsolicited application