Field Service Technician

**SAGE Rental Services** is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Deer Park, TX office and will be responsible for providing on-site repair, maintenance and installation of SAGE rental equipment at client owned locations. The ideal candidate is prompt and reliable, with excellent support skills and communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior and quality service. Responsibilities *(including, but not limited to)*: - **Customer Service** – Perform tests on equipment and machinery. Diagnose issues and resolve any requests or concerns that come up in a timely manner. Maintain relationships with customers and follow company operation and safety guidelines. - **Equipment repair and maintenance** – Troubleshoot issues and guide customers on how to properly use equipment. Create customer work orders, perform machine repairs and maintenance as needed. Requirements: - Must be 21 years of age and have a valid driver's license with a clean driving record - High school diploma or GED - Must pass a pre-employment criminal background check and drug screen - Must be willing and available to be on call 24/7 for after-hours requests - Problem-solving skills and mechanical aptitude - Previous diesel and service experience - Technical/computer literacy skills, including but not limited to Microsoft Office, engine program tools, rental industry software, etc. - Ability to build strong relationships with customers and display excellent communication skills - Ability to manage workflow in a timely and consistent manner and work well in a team environment - Ability to lift to 50+ pounds - Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site - Personal tools required Preferred: - Trade/technical certification or previous industry experience - Rotating equipment experience - 2-5 years; Heavy equipment industry favorable **SAGE Rental Services** specializes in the rental and sale of pumping, trench safety and general heavy equipment to the construction, municipal and industrial markets. We are dedicated to upholding our *“Core Values”, to Work Honest, Work Safe, Work Smart & Work Together*. We provide Medical, Dental, Vision, Life, Disability and Supplemental benefits, along with a 401k option and employer match program. *SAGE is an Equal Opportunity Employer.*