Field Service Technician

Sign-on bonuses of up to $10,000 for well-qualified individuals As a Field Service Technician, you will diagnose, repair, overhaul, and maintain a wide range of heavy construction equipment and heavy-duty trucks in the field. This role supports both Construction Equipment (CE) and on-highway truck customers, extending dealership service capabilities directly to customer locations. Equipment serviced includes excavators, loaders, dozers, compactors, and other heavy construction equipment, as well as heavy-duty diesel trucks and related systems. This position requires strong technical expertise across diesel engines, hydraulics, electrical systems, emissions systems, and advanced onboard diagnostics. The Field Service Technician operates independently while delivering high-quality repairs, minimizing downtime, and providing exceptional customer service. What We Offer Hands-on support and mentorship from master-level technicians Fully equipped state-of-the-art service trucks, tools, and diagnostic technology Experienced leadership with deep expertise in both truck and construction equipment Strong safety culture with ongoing training and support Continuous Volvo factory training (Truck & CE platforms) Competitive wages, benefits, and hiring bonuses Relocation assistance for qualified candidates 👉 Visit www.nussgrp.com or text “NussJobs” to 52345 to learn more. Key Responsibilities Field Service & Repair Receive and respond to repair orders from Dispatch or Service Advisors. Diagnose and repair issues on construction equipment and heavy-duty trucks in the field. Perform work efficiently and accurately in accordance with dealership and OEM standards. Conduct preventative maintenance, inspections, and field repairs to minimize customer downtime. Advanced Diagnostics & Technical Work Utilize diagnostic software, OEM tools, and precision instruments to troubleshoot complex issues. Service and repair: Diesel engines and powertrain systems Hydraulic and pneumatic systems (primarily CE equipment) Electrical and electronic control systems Emissions and aftertreatment systems (DEF/DPF) Fuel, cooling, exhaust, and lubrication systems Perform major repairs including engine overhauls, drivetrain service, and system replacements across both equipment and truck platforms. Equipment & Vehicle Testing Test repaired equipment and trucks to ensure proper performance and reliability. Perform operational checks, road tests, and functional testing as required. Ensure all work meets safety and quality standards prior to returning units to service. Customer Interaction & Field Support Communicate clearly with Service Advisors and customers regarding diagnostics, repair scope, and progress. Deliver professional, customer-focused service at job sites and roadside locations. Provide recommendations to customers on maintenance and repair needs. Parts, Documentation & Coordination Coordinate with the Parts Department to ensure timely availability of required components. Accurately complete service reports, repair orders, and required documentation. Maintain compliance with dealership, OEM, and customer reporting standards. Safety & Compliance Follow all company safety policies and procedures; maintain a safe work environment in field conditions. Comply with federal, state, and local regulations, including hazardous material handling and disposal. Maintain service truck, tools, and equipment in clean and safe working condition. Continuous Learning & Development Participate in ongoing OEM (Volvo Truck & CE) training programs. Stay current with technical bulletins, system updates, and emerging diagnostic technologies. Required Qualifications Education Two-year technical degree in Diesel, Heavy Equipment, or related field (or equivalent experience) Experience Minimum of 2–3 years of relevant diesel repair experience required Experience in heavy-duty trucks, construction equipment, or both strongly preferred 5–7+ years of experience highly preferred Knowledge,…