Field Service Technician - Controls/Offshore Cranes

NOV is recruiting for a Field Service Technician - Controls/Offshore Cranes, working out of our Houston, TX location. This role will perform service calls to various location to troubleshoot, repair, install and commission Lifting and Handling equipment. **PRIMARY RESPONSIBILITIES:** - Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. - Perform field upgrades of software and hardware and train customers on how to properly operate the system. - Complete and submit field service documentation in a timely manner. - Identify those characteristics of the design that are crucial to the safe and proper functioning of the product. - Prepare for service jobs including downloading drawings, software, and all procedures required. - Utilize safe work habits. - Comply with all NOV Company and HSE policies and procedures. - Perform all other duties as assigned. **FACILITY/GROUP SPECIFIC RESPONSIBILITIES:** - Provides start-up service for newly installed equipment and service of existing equipment. - Communicates directly with Engineering for Technical advice. - The Field Service Technician must complete all work himself on components such as piping, electrical, hydraulic, brakes, and clutches to eliminate delays and back charges. - Obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated, and how problems are resolved in a timely manner. - Install, commission, troubleshoot, and repair NOV Lifting and Handling equipment. **EDUCATION & EXPERIENCE QUALIFICATIONS:** - Must possess a high school diploma, GED, or equivalent combination of education and experience. - 5 years preferred of Controls/Electrical troubleshooting experience. - Must have experience with PLCs and PLC control systems and working knowledge of VFDS. - Experience must include Allen Bradley RSLogix500/Studio 5000 and Siemens Step 7/TIA Portal. - Must have experience with Emerson/Rockwell/Siemens HMI displays. - Knowledge of Lifting and Handling equipment/operations strongly desired. - Mechanical/Hyd troubleshooting a plus. - Computer experience/proficiency required - Microsoft Office knowledge is required. **JOB REQUIREMENTS:** - Ability to pass a drug screen & background check. - Valid Driver’s license required – as you will be operating a company vehicle. - Must provide transportation from home to the office. Transportation to customer’s location will be provided. - Must have or be able to obtain HUET/BOSIET certification. - Must have or be able to pass UKOOA/OGUK medical exam for offshore work. - Meet all land and offshore certification requirements. - Must have or be able to obtain TWIC. - Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy. - Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7. - Ability to read and interpret electrical schematics required. - Ability to troubleshoot electrical/electronic/control circuits required. - Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required. - Ability to interact effectively with customer and contractor personnel. - Attention to detail and a commitment to quality. - Excellent problem-solving and analytical skills. - Able to work well in a team environment as well as self-directed when working independently. - Willingness to comply with all safety regulations and procedures. - Must be able to work under pressure to achieve deadlines. - Ability to meet or exceed standards as established by the department. - Ability to adapt and be cross-trained to learn all job duties. - Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet. **COMPETITIVE BENEFITS:** (visit usbenefits.nov.com for more information about our benefits offerings) - 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and…