Field Service Technician - Bakken Region

NOV Artificial Lift is seeking a motivated, safety-conscious Field Service Technician to join our team. The FST will provide a high level of customer service for product installation, teardown, maintenance and repair in the field and customer locations. PRIMARY RESPONSIBILITIES - Install, commission, maintain, troubleshoot, and repair Electrical Submersible Pump (ESP) systems and related equipment at customer field locations. - Perform inspections, testing, calibration, software updates, hardware upgrades, and system diagnostics to ensure optimal equipment performance and reliability. - Ensure all field service activities are completed in accordance with NOV quality standards, operational procedures, and Health, Safety, and Environmental (HSE) requirements. - Travel to customer sites to provide installation, startup, commissioning, maintenance, repair, and technical support services. - Train customers on the safe, proper operation and maintenance of NOV products and systems. - Accurately complete and submit service reports, field documentation, job summaries, and other required records in a timely manner. - Communicate effectively with supervisors, engineers, customers, and internal support teams regarding project status, equipment performance, and service findings. - Identify, document, and communicate equipment failures, operational concerns, and customer feedback to the appropriate departments for corrective action and continuous improvement. - Maintain company-issued tools, vehicles, equipment, and assets in good working condition and ensure proper care and accountability. - Support continuous improvement initiatives by providing field observations and recommendations to enhance product performance, reliability, and customer satisfaction. - Perform additional duties and responsibilities as assigned to support business operations and customer requirements. - Comply with all NOV policies, procedures, and safety standards while promoting a strong culture of safety and operational excellence. - Other duties as assigned. EDUCATION & EXPERIENCE QUALIFICATIONS - High school diploma or equivalent preferred - Previous experience in the ESP or Artificial Lift industry preferred - Previous Field Service experience preferred. JOB REQUIREMENTS - Maintain strong safety culture. - Basic math skills - Good listening skills and a passion to learn. - High work ethic, dependability, and detail oriented. - Strong communication skills. - Must be a team player. - Must be open to cross-training opportunities. - Ability to work in non-climate-controlled manufacturing shop or field site - Stand up to 12 hours daily - Walk up to 12 hours daily - Bending/stooping up to 12 hours daily - Repetitive movement up to 12 hours daily - Lifting weight up to 50lbs regularly