Field Service Tech III

Field Service Technician III - Hourly range $24.00-$26.00, depending on experience. - Monthly Performance Based Technician Bonus - Auto Reimbursement Program **Summary** Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the East Bay area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their [print management](https://bit.ly/TABS_Print_Mgmt) needs. As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory. Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you’ll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba. This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward. Explore the ***Learn More*** section below to gain more knowledge about [Toshiba America Business Solutions](https://bit.ly/46a756U). **What you’ll do** - Provide printer and copier maintenance, service, and repairs to customers - Deliver product training efficiently and effectively - Diagnose equipment issues and carry out installations and upgrades - Make modifications, remove old units, and retrofit existing hardware - Complete field calls according to priority while practicing effective time management - Continuously enhance your technical skills for field assignments - Rebuild components at the shop **Qualifications** - Minimum of 5 years of experience in technical repair - Demonstrated experience with document management, MFP, and print devices - Experience providing on-site service and repair to customers and able to handle complex issues and provide solutions where appropriate - Ability to multitask, prioritize assignments and utilize time management skills - Excellent computer skills - Strong written and verbal communication skills when dealing with customers - Valid Driver's License - Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching **What’s** **in it for you?** - Group health coverage (medical, dental, & vision) - Employee Assistance Programs - Pre-tax spending accounts - 401(k) plan - Pet Insurance - Company provided life insurance - Employee discounts - Generous paid holiday schedule paid vacation & sick/personal business/volunteer days ***Learn More*** **** *The content below is exclusively available on our careers site job description:* https://careers.business.toshiba.com/ [**Join Our Talent Community**](https://bit.ly/3F2iny5) [**Our Commitment to Sustainability**](https://bit.ly/TABS_Sustainability) [**News Archive**](https://bit.ly/TABS_News_Archive) [**Solutions & Services**](https://bit.ly/TABS_Solutions_Services) [*Professional Services*](https://bit.ly/TABS_ProfessionalServices) [*Print Management*](https://bit.ly/TABS_Print_Mgmt) [*Cloud Solutions*](https://bit.ly/3rxOiDK) [**Our Products**](https://bit.ly/Toshiba_ABS_Products) [**e‑BRIDGE® Global Print**](https://bit.ly/46v66OK) [2023 Stevie® Award Winner](https://bit.ly/3ZzRviA) [**Toshiba Office Collection Virtual Demonstration (YouTube)**](https://bit.ly/454FkeV) [**Client Testimonials (YouTube Playlist)**](https://bit.ly/TABS_Client_Testimonials_YouTubePlaylist) Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, mili…