Field Service Manager - $3,500 sign on bonus!

**Field Service Manager** | Department | | FLSA Status | | Last Modified | | --- | --- | --- | --- | --- | | Maintenance | | Exempt | | 07/15/2026 | **Who We Are** Environmental Management Inc. was established over thirty years ago, in this time we have grown to be one of the largest landscape companies in Central Ohio. We believe our individual employees are EMI’s greatest asset. EMI is committed to providing the best possible climate for maximum development and goal achievement for all employees. Environmental Management Inc. is an Accredited Design/Build, Irrigation, and Maintenance Landscaping company serving clients throughout central Ohio. We are known for our customer-oriented approach to addressing a lifestyle relating to outdoor environments. Due to dedication and innovative ideas in landscape design, our company has been able to delicately balance growth and personal relationships with our clients and our team. With our educated staff and continued growth and devotion, we strive to continue to achieve our success as the premier landscape design/build company in Central Ohio. **Job Summary** With the guidance of the Maintenance Operations Manager, directs the efficient operation of Maintenance Crews while operating within the established budget guidelines. Works in cooperation with Maintenance Operations Manager, Maintenance Crew Leaders, EMI Account Managers and Assets Manager with quality and customer satisfaction as top priority. Must be available to work in a management capacity for our Winter Services Division. The Field Service Manager is responsible for the overall management of Specified Columbus Region. Responsible for providing leadership and training necessary for the crew leaders to obtain their goal of completing quality project maintenance. This manager will occasionally work alongside crews in the field. Communicate and resolve all issues related to maintenance to ensure all maintenance operations meets company standards. **Supervisory Responsibilities** Directly supervises between 20-30 employees depending on the magnitude of the job. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include hiring and terminations, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Also responsible for 5-8 supervisors and their departments. **Duties/Responsibilities** 1. Project Management 1. Daily scheduling of crews 2. Daily Scheduling of Crews and Equipment 3. Review of Crew’s daily activities to ensure projects are on track 4. Quality Control 2. Assists / Implement Project Upsells 1. Review of pertinent site issues that require attention / approval for completion 2. Communicate with specified salesman to propose cost to owner 3. Customer Communication 1. On-site communication with customers is required 4. Division Profitability 1. Ensure projects are completed within budget and within budgeted hours 5. Employee Training 1. Ensures crews are trained according to EMI Individual Training Standards 2. On-site training as required to ensure crews have necessary knowledge to complete assigned tasks 3. Enforces safety protocols as outlined by EMI Safety Program 6. Snow Division / Snow and Ice Management 1. Work in various functions within the Snow Division **Required Skills/Abilities** - **Experience -** 5-10 years’ experience as a Maintenance Crew Leader or Foreman. Extensive knowledge of landscape management. - **Mathematics -** Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - **Public Safety and Security -** Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or nat…