Field Service Engineer — Western (Indio, CA)

Why Work at SMA America At SMA America , we believe in Energy that Changes . Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. Field Service Engineer — Western (Indio, CA) Indio, CA WORK AUTHORIZATION Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible. AI-GENERATED APPLICATION MATERIALS We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation, including AI-written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience. RECRUITMENT FRAUD NOTICE All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to HRGeneralmailbox@sma-america.com. PURPOSE OF THE POSITION The Field Service Engineer is responsible for assisting and performing warranty repairs and the commissioning of SMA utility inverters in the field. The Field Service Engineer is responsible for assisting with commissioning, troubleshooting, repairing, and learning to analyze data, operation and maintenance activity, and utility inverter applications. This position is based in the Indio, CA area and covers the Western region. Candidates must reside within a reasonable commuting distance of Indio, CA, or be willing to relocate there. We currently have 1 opening for this role. PRIMARY DUTIES / RESPONSIBILITIES • Assists with commissioning, troubleshoots, repairs, and analyzes SMA America's utility inverters in the field, via email, telephone, and site visits. • Develops a detailed knowledge of SMA's utility inverter products, associated SMA accessories, and third-party accessories sold by SMA for use with the inverters. • Maintains an accurate inventory count of spare parts provided by SMA. • Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters. • Maintains a high level of customer satisfaction while striving to lower the costs of field service. • Assists with, performs, and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations. • Other duties as may be required or assigned. REQUIRED QUALIFICATIONS • A bachelor's degree in a technical field is strongly preferred, or equivalent experience working in the renewables industry. • At least 3 years of experience in electrical, electronic, and/or network communications. • Residence within a reasonable commuting distance of Indio, CA, or willingness to relocate. • Ability to analyze and solve problems effectively. PREFERRED QUALIFICA…