Field Service Engineer

Landa is seeking a **Field Service Engineer (FSE)** to ensure optimal customer satisfaction with Landa's Nanographic Printing presses by providing first-class technical support to Landa's growing customer base and strengthening customer relationships. - Transfer of technical knowledge to press operators to resolve on-site technical issues. - Escalate complex issues to Landa’s worldwide teams to ensure optimal, effective treatment. - Harness technical knowledge of the technical aspects of the presses to maximize both press production and productivity. - 2+ years of experience in product support in the graphic arts industry for digital printers or offset presses - Experience in inkjet systems - End-to-end, highly-skilled technical capabilities and strong troubleshooting skills - Valid driving license - **Availability to work flexible hours, with the ability to travel 60%-70% of the time to customers' sites (including overnight trips)** - Ability to work under remote supervision and perform well under pressure - Excellent interpersonal skills, working with global customers and colleagues - "Can do" approach using established technical policies and procedures to effectively handle customer issues - Excellent self-learning capabilities - always looking to deepen knowledge of existing systems, technologies, and products - Self-motivated and able to work in a dynamic workplace - Clear and effective English communication skills