Fence Direct Inc

Replies within 24 hours **Benefits:** - 401(k) - 401(k) matching - Company parties - Employee discounts - Flexible schedule - Free food & snacks - Free uniforms - Opportunity for advancement - Paid time off # Front Office Sales & Customer Experience Specialist (Bilingual Required) **Fence Direct | Orlando / Central Florida | On-Site** Fence Direct is hiring a **Front Office Sales & Customer Experience Specialist** to serve as the first point of contact for customers and help convert walk-ins, phone inquiries, and estimates into closed sales. This is a **customer-facing sales role** that combines in-person service, phone communication, follow-up, and sales coordination. You will play a key role in guiding customers through their decision-making process and ensuring a smooth experience from estimate to installation. This is a fast-paced office environment where communication, organization, and follow-up are essential. **Bilingual English/Spanish REQUIRED.** What You’ll Do - Greet and assist walk-in customers in the office - Answer inbound phone inquiries and estimate questions - Follow up on active estimates and customer opportunities - Help guide customers through options and the sales process - Maintain accurate CRM records and follow-up activity - Coordinate with sales and operations teams for smooth job flow - Manage multiple active customers and priorities at once What We’re Looking For - Strong experience in **customer-facing sales or front office roles** - Confident communicator in both English and Spanish (REQUIRED) - Ability to guide customers professionally through decisions - Highly organized with strong attention to detail - Ability to multitask in a busy environment - Professional presence and strong customer interaction skills - Experience in inside sales, retail sales, or home services is a plus Schedule - Full-time, on-site position - Monday–Friday + **Saturdays required** - One weekday off provided each week to maintain a consistent 40-hour schedule - Occasional flexibility based on business needs Compensation - **$17 – $18/hour (based on experience)** - **Commission based on sales performance and closed revenue targets** - Growth opportunities within the company Why Join Fence Direct? - Direct impact role helping close real revenue every day - Fast-growing company with advancement opportunities - Structured sales process and clear expectations - High-visibility role working directly with customers - Supportive team environment with training and leadership support Apply Today If you are bilingual, confident with customers, and experienced in a sales-driven front office environment, we’d like to meet you. Compensation: $17.00 - $18.00 per hour