Facility Operations Assistant - Eagan Civic Arena

**Facility Operations Assistant – Eagan Civic Arena** **Pay:** $22.903 Part-time Recurring (Year-round), Not Benefit Eligible, Non-Exempt **The City of Eagan is hiring a Facility Operations Assistant for the Eagan Civic Arena!** In this part-time role, you'll be the go-to person when full-time staff are away, ensuring that every guest enjoys an exceptional experience. You'll lead a dedicated group of part-time staff, oversee exciting events, and help create memorable moments for our community. If you're passionate about customer service and thrive in a collaborative environment, we want to hear from you! If you are looking to gain experience in any of the following professions, this might be great work experience for you: *Recreation or Sports Management* *Education* *Facilities Management* *Business Leadership and Training* **Why Pick Eagan?** Because we’re not just co-workers, we’re a community. We value different viewpoints and experiences, all to make Eagan the ultimate place to be. **Schedule & Hours:** Up to 20 hours per week, with a schedule that includes evenings, weekends and holidays. **Application Deadline:** Open until filled https://cityofeagan.com/eagan-civic-arena - Oversee the Eagan Civic Arena (building and grounds) to maintain a clean and safe environment for all users - Manage part-time building staff, ensuring they are completing tasks and following established policies and procedures - Serve as the primary on-site contact person for customers, events, room rentals & vendors. This includes handling any conflicts in a professional and courteous fashion - Assist guests in the registration for recreational programs and activities, and in the reservation of facility rental spaces - Maintain working knowledge of all building operations: ice resurfacing, pro shop, meetings/events, concessions, programs & services - Responsible for end of day deposits and financial reports - Ensure the completion of light maintenance including but not limited to: room set-up and take-down, general cleaning (windows, floors, spills, tables, chairs, vacuuming, clean surfaces in rest rooms and locker rooms, restock paper products, pick up outside litter and snow removal when needed) on a nightly/daily basis - Coordinate and implement any recreational program or activity and assist in any city-wide events as assigned - Complete on-going facility program evaluations, injury reports, damage reports and equipment or supply request forms - Open and close the building as scheduled - Act as emergency coordinator according to emergency action plan when necessary - Operate the ice resurfacer and maintain ice surface. - Other duties as assigned - Must be at least 18 years of age - High school diploma or equivalent (G.E.D.) - Valid driver's license - Two-year ice maintenance experience. - One year of direct customer service experience in an environment that is highly visible and active - Six months supervisory experience - Must be able to lift/move 50 pounds - One year of college work in Recreation, Education or related field. Equivalent experience would be acceptable - More than one year of direct customer service experience in an environment that is highly visible and active - More than six months supervisory experience - Current CPR and first aid training and/or certification - Experience operating a skate sharpening equipment **Working Conditions and Expectations:** - While performing the duties of the job, the employee is regularly required to stand, talk, hear and write - Specific vision abilities required include close vision, distant vision and peripheral vision - Frequently lift and/or move up to 50 pounds - The employee may occasionally climb a ladder, operate a lift, and operate a vehicle with multiple hand and foot operations - Must have the ability to walk on the ice surface - Must be able to perform all essential position functions under the working conditions as described - Must be self-motivated and a hard-working individual *L…