Facility Coordinator

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Facilities Coordinator – JLL** ## ABOUT Jones Lang LaSalle Jones Lang LaSalle (NYSE: JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying, or investing in real estate. JLL is an industry leader in property and corporate facility management services with a global portfolio. For further information, please visit our website, [www.jll.com](http://www.jll.com/). ## What this job involves: As a Facilities Support Coordinator, you will serve as a vital connection between our Facility Management team, clients, and vendors, ensuring seamless operations across our integrated facility management platform. This role combines administrative expertise with hands-on coordination of facility services, where you'll manage technology platforms, analyze performance data, and drive continuous improvement initiatives. You'll play a key part in delivering exceptional client satisfaction while supporting cost-saving initiatives and maintaining high service standards. This is an excellent opportunity to contribute to JLL's commitment to creating exceptional workplace experiences while developing your career in facility management with a global industry leader. ## What your day-to-day will look like: - Monitor and provide general support for Integrated Facility Management (IFM) services, ensuring continuous oversight of operations and service delivery across assigned facilities - Administer and maintain technology platforms including SharePoint and Corrigo, ensuring data accuracy, proper documentation, and effective work order dispatch coordination - Coordinate facility maintenance and waste management services with building management companies and third-party vendors, scheduling service activities and resolving issues related to HVAC, elevators, janitorial services, and general building systems - Prepare performance reports and manage databases that support the IFM platform, analyzing data to identify trends, forecast results, and turn insights into actionable improvements for client value - Serve as the primary interface between clients and vendors, ensuring appropriate follow-up, minimal disruption during service delivery, and excellent communication across all stakeholders - Support budget analysis and reporting by researching variances, identifying financial issues, and contributing to facility-specific cost savings targets that drive account-level savings goals - Lead continuous improvement initiatives by identifying opportunities to enhance processes, systems, and overall client satisfaction while supporting special projects and events as assigned ## Required Qualifications: - Minimum of 5 years of experience in facilities administrative support - Proficiency in Microsoft Office Suite with advanced Excel skills, including data analysis, reporting, and database management capabilities - Demonstrated strong organizational and interpersonal skills with a proven customer service focus and ability to build positive client relationships - Advanced written communication skills with exceptional spelling, grammar, and punctuation, plus strong verbal communication abilities - Proven ability to work independently with minimal supervision while prioritizing and managing multiple projects efficiently to meet deadlines - Ability to read, under…