Facilities Manager

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs. At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career. **Job Summary:** The Facilities Manager is responsible for the day-to-day management of NOAH’s facilities, janitorial, and Environmental Health & Safety programs across eight clinic sites in the Phoenix metro area. This is a working manager role, primarily office-based (approximately 50–60% of the time), with regular travel to clinic locations to conduct site audits, manage vendors, and ensure operational standards are consistently met. The ideal candidate brings hands-on trade experience across plumbing, HVAC, electrical, and general building systems — with the ability to walk a site, diagnose issues, and determine the correct order of operations whether the work is self-performed or vendor-coordinated. A vendor-first operator by default, this person maintains a strong contractor network and exercises sound judgment on scope, sequencing, and resource deployment. This position directly supervises the janitorial team and serves as NOAH’s central point of coordination for all facilities work orders and service requests. **Duties/Responsibilities:** - Manage NOAH’s facilities work order system; triage, prioritize, and route all incoming requests — assigning work to vendors or self-performing as appropriate based on scope, urgency, and operational impact. - Assess facilities issues across all clinic sites to diagnose root cause, determine the correct order of operations, and coordinate the appropriate response — whether self-performed or vendor-coordinated — across plumbing, HVAC, electrical, landscaping, and general building systems. - Build and maintain a reliable network of contractors and service providers across the Phoenix metro area; operate with a vendor-first approach, engaging the right resource for the right job at the right time. - Directly supervise the janitorial team across six clinic locations, including scheduling, training, performance management, and daily direction. - Manage the janitorial program across all clinic sites, including cleaning protocols, product standards, quality benchmarks, and inspection schedules. - Conduct scheduled and unscheduled site audits to assess cleanliness, safety, maintenance, and operational compliance; document findings and drive corrective actions to completion. - Manage Environmental Health and Safety compliance across all clinic sites, including safety drills, routine inspections, and risk assessments; coordinate with the Security Manager on security-related EHS matters. - Provide safety training and awareness resources to staff across all clinic locations; ensure teams are informed on relevant protocols, hazards, and emergency procedures. - Perform hands-on facilities work across a range of trades, including plumbing repairs, HVAC filter changes and minor service, basic electrical tasks, carpentry, drywall, painting, and landscaping coordination; exercise sound judgment on what to self-perform versus escalate to a licensed contractor based on scope, code requirements, and safety. - Coordinate inter-site moves of furniture, equipment, and supplies across clinic locations. - Serve as a key point of contact for multiple internal stakeholders including Practice Managers, IT, Security, and clinical operatio…