Facilities Manager

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Facilities Manager - JLL** **What this job involves -** As a Facilities Manager supporting our financial services clients, you'll serve as the trusted on-site leader responsible for delivering exceptional workplace experiences that enable business performance. This role demands a strategic mindset combined with hands-on operational excellence, as you'll oversee all aspects of facility operations including maintenance, vendor management, space planning, health and safety compliance, and employee services. **What your day-to-day will look like:** - Support the IFM Director in implementing strategic goals and projects while developing innovative programs and processes that reduce operating costs and increase productivity in partnership with client stakeholders - Oversee all facilities reporting requirements including monthly, quarterly, and annual reports, ensuring accurate documentation and timely delivery in accordance with client policies and record-keeping standards - Manage work assignments and performance of building technicians, vendors, and contractors, ensuring seamless service delivery that meets established service levels within prescribed budgets - Lead the development and management of capital and expense budgets, preparing operating reports, monthly forecasts, and variance analyses in close collaboration with client representatives - Ensure client satisfaction by providing responsive leadership and creative solutions that maintain positive relationships and seamlessly integrate real estate and facilities operations - Drive achievement of Key Performance Indicators outlined in the annual performance plan and Objectives of the Performance Agreement for the position - Manage the CMMS system with strict adherence to all work order processes and procedures, ensuring accurate tracking and documentation of facility activities - Oversee contractor activities on-site, ensuring compliance with all client and JLL policies related to service delivery, safety, and regulatory requirements - Supervise the overall delivery of contracted services, verifying that all services meet quality standards and compliance obligations established by both the client and JLL - Manage small facilities management projects as requested and perform additional duties as assigned to support operational excellence **Required Qualifications:** - ***3+ years industry experience in Class A or headquarters building catering to C-Suite*** - Strong communication with the ability to be assertive and proactive - Handles demanding client requests and conflicts with tact and diplomacy, remaining calm under pressure to deliver effective resolutions **Preferred Qualifications**: - Facilities Management Professional (FMP), Certified Facility Manager (CFM), or similar professional certification - Previous experience supporting financial services clients or working in highly regulated corporate environments with stringent security and compliance requirements **Location**: Chicago, IL (on-site, 5 days, Monday to Friday) This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. **Estimated compensation for this position:** 94,000.00 – 120,000.00 USD per year *This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications…