Facilities Manager

About Us Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care. We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients. Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors. About the Role As our Facilities Manager, you'll be the single owner of managing the physical spaces where we care for patients. Today this work is spread across center managers, clinic staff, and outside partners. You'll take it off their plates and run it. The care we promise patients applies to every part of their experience, including the building it happens in. For an 85-year-old with a walker, the parking lot, the height of the curb, and the front door are all part of the care. So is an exam room that's ready and comfortable when they arrive. You'll be the person who keeps our buildings working for patients and staff, so our teams can focus on delivering exceptional care to seniors. This means being the person who knows every site, every landlord, and every open issue. When a clinic reports a problem, you own it until it's fixed and you tell the person who raised it what happened. When we open a new clinic, you're on the ground making sure it's ready on the day we said it would be. This is the first dedicated facilities role at Greenbrook. You'll build the function as you run it, while we grow from six clinics to ten. Nobody hands you the playbook here, you write it. Location: Tampa Bay Area, FL (on-site across our clinics, with daily travel between locations) Key Responsibilities Site Issues and Response Be the single point of contact for facilities issues across all clinics, with an intake and triage process so every request has an owner and a target date Close the loop with whoever raised the issue, and escalate fast when patient safety or clinic operations are affected Landlord and Lease Management Own the landlord and property manager relationship at every operating site, and hold them to their commitments Scope, contract, and supervise repairs and maintenance we're responsible for as tenant Maintain a critical date calendar and flag renewals and options early enough for us to negotiate from a position of strength Vendors, Services, and Utilities Build a bench of local trades with negotiated rates and known response times, and hold them to their commitments Manage recurring and ongoing services: janitorial, waste and medical waste, pest control, HVAC, lighting, landscaping, power, water, security/ADT Safety and Emergency Preparedness Run safety and compliance walkthroughs on a set cadence with a documented issue log, supporting survey readiness and OSHA compliance Keep parking, walkways, entries, and interiors safe and accessible for patients with limited mobility Build and maintain an emergency plan for every site, and own the response when something goes wrong: get the site safe, keep leadership informed, get us back open New Clinic Support Be our on the ground presence for new clinic launches: site visits, vendor coordination, punch list follow-through Handle certificates of insurance and landlo…