F & I Manager / Specialist (22817)

Essential Duties include the following (other duties may be assigned): - Sells financing and credit life, accident, and health insurance to customers. - Provides customers with thorough explanation of aftermarket products and extended warranties. - Establishes and maintains good working relationships with several finance sources, including the manufacturer. - Processes finance and lease deals accurately and fairly through financial sources to secure approval. - Conducts business in an ethical and professional manner. - Processes all federal, state, and dealer paperwork related to vehicle transaction. - Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments. - Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner. - Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting. - Acquires and maintains current state insurance license, completing continuing credit insurance education as needed. - Provides customers with complete explanation of manufacturer and dealership service procedures and policies. - Provides sales force and sales managers with current information about finance and lease programs continually. - Trains the sales staff regarding the benefits of financing, insurance and extended service programs. - Works with sales managers to secure a reasonable profit from every sale. - Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income. - Ensures collection of all finance and insurance fees. - Takes all credit applications. - Prepares reports on finance penetration. - Works closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved. - Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction. - Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals. - Maintains a professional appearance. - Maintains a clean and professional work environment. - High school diploma or GED. - Prior sales experience preferred. - Excellent communication skills, oral and written. - Self-motivated, able to effectively prioritize tasks and organize schedules. - Ability to work in a fast-paced environment. - Strong math and computer skills. - Strong attention to detail. - Strong customer-service skills. - Pass drug testing, background investigation/interview.