External Business Logistics Assistant (Bilingual English/Spanish)

## Company Description **Our Mission** WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. ## Job Description · Coordinate transportation of cargo from origin to final destination. · Communicate with, customers to achieve profitable deals. · Communicate effectively with account agents to accommodate client instructions. · Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. Generate shipping documentation. · Coordinating transportation providers to ensure prompt and proper movement of shipments · Provide different types of quotations to customers / Send invoices for completed cases. · Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. · Cover operations for Co-loading, intercompany shipments, and transfer billing cases. · Create daily inventory ensuring the data is accurately and match with other reports · Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. · Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. · Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. · Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). · Report Performance Indicators (KPI's) for the Supply Chain function. · Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. · Manage organizational goals by considering in time, budget and Business Unit objectives · Work side by side with Pricing Department and maintain great relationship with industry vendors. ## Qualifications · High school diploma/GED required, Bachelor’s Degree preferred · 1+ years’ experience in customer service or logistics management required · Excellent communication and interpersonal skills · Outstanding organizational and coordination abilities · Excellent problem-solving abilities · Excellent computer and database management skills · Bilingual English/Spanish is preferred ## Additional Information All your information will be kept confidential according to EEO guidelines.