Experienced Veterinary Receptionist - $21 - $25/hr

Are you an experienced veterinary receptionist that is burned out, unappreciated and stuck in a hospital work environment that doesn’t align with your emotional well being? Unfortunately you’re not alone. Over 80% of San Diego’s Veterinary workforce is dissatisfied with their current hospital employer. Why? - Toxic Management - Constant coworker turnover - Limited growth opportunities - HR inconsistencies - Scheduling discrepancies - Pushy corporate work culture These factors ultimately lead to an unstable work environment that destroys employee morale. The solution? Enter Black Mountain Animal Hospital. Family owned and operated since 1987 and managed by a non-veterinarian business owner who is empathetic, understanding and appreciative of the hardworking hospital team who have decided to make his hospital their home and long term career move. We have the work environment people are leaving their current vet hospital for. Why? - 99% employee retention rate since 2020 - Experienced Full-time Veterinarian - Small hospital team with no strong personalities - Owner is the Manager - Non-corporate work culture - Dedicated HR manager \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ *\*\*\* One position left\*\*\* \*\*\*Working interview required\*\*\** Black Mountain Animal Hospital is on a mission to strengthen the human-animal bond through better pet care. We’re focused on general practice vet care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly positive. We balance this environment with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience. Black Mountain Animal Hospital is building the next generation of veterinary clinics from the ground up — and we’re looking for a proactive Veterinary Receptionist to join our team. Our Vet Receptionists provide an amazing experience to both clients and pets when they visit our clinics for care. You’re the first and last touchpoint for our patients, so you’ll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. Compensation: *Based on experience* What You’ll Do: - Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience - Manage the schedule of daily appointments and walk-ins - Make calls and communicate via email to other Vet Practices and clients as necessary - Keep our common areas clean and well stocked - Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed You Have: - At least 3 years of experience in the veterinary industry - Experience with Avimark software is required - Excellent written and verbal communication skills - High attention to detail and ability to multitask with accuracy and efficiency - A high comfort level typing and utilizing multiple computer systems. We Offer: - Support for your physical & mental wellness: 50% covered health insurance, low cost dental & vision. - Time for you and loved ones: great PTO, discounted Humane Vet Hospital services for pets - Dedication to your growth and financial future: competitive pay with experience - A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust Our Values: We’re obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond. We work as a team: We’re knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We’re…