Executive Director

Executive Director About the Role Are you a seasoned healthcare operations leader who thrives on running a site, building high-performing teams, and driving measurable outcomes? Thundermist Health Center is looking for an Executive Director to lead our West Warwick medical location. You’ll hold full operational accountability for the site — leading day-to-day performance, staffing, workflow, patient access, facilities coordination, and budget. You’ll run dyad partnerships with the Site Medical Director and Behavioral Health leadership, sharing accountability for quality, access, patient experience, and value-based care while owning the operations lane. You’ll also serve as the site’s primary community representative, building partnerships that strengthen Thundermist’s connection to the population it serves. What You’ll Do Front Office, Building Operations & Quality Master’s degree in Nursing (MSN), Healthcare Administration (MHA), Business Administration (MBA with healthcare focus), Public Health (MPH), or a closely related field Moderate physical activity: walking, standing, stooping, and occasional lifting Potential exposure to blood-borne pathogens, respiratory disease, infectious diseases, and other biohazardous materials requiring universal standard precautions Oversee nursing and MA workforce management — hiring, onboarding, scheduling, and performance Align patient demand and capacity with Patient Access and Medical Directors to ensure timely access to care Clinical Operations & Nursing Leadership Oversee front office managers to ensure scheduling, registration, insurance verification, intake, and check-out meet expected outcomes 5–10 years of progressive leadership in healthcare with advancement into operations or executive-level roles; proven experience managing clinical and administrative teams Analyze patient visit trends and EOB reports; collaborate with revenue cycle on documentation and claims integrity; manage site budget Establish, monitor, and manage site-level KPIs across patient flow, clinical quality, financial performance, and employee experience Ensure compliance with HRSA, FTCA, and OSHA requirements; participate in regulatory site visits and compliance projects What We’re Looking For You’re a seasoned healthcare operations leader who knows how to run a site, build a team, and drive outcomes. You’re fluent in clinical operations and equally comfortable diving into a budget variance, redesigning a patient flow process, or standing up at a community forum to represent your site. You lead with mission and hold people accountable with respect. Direct nursing and medical assistant operations through nurse managers, ensuring safe, compliant, and evidence-based care delivery Develop and sustain patient flow systems and staff training; lead improvement efforts using patient feedback and data Demonstrated knowledge of FQHC operations, HRSA compliance, value-based care models; strong financial acumen; a genuine commitment to health equity and serving diverse, underserved populations Schedule & Locations This is a full-time (40 hours/week), benefit-eligible, on-site leadership role based at the West Warwick medical location with regular presence during clinic hours. Additional availability is expected for site-level operational needs, including evening, weekend, or after-hours response to building, staffing, patient, or Environment of Care issues. Occasional travel to other Thundermist locations and community meetings is required. Benefits at Thundermist Health Center Full-Time Employees Working 40+ Hours/Week Health, Dental, and Vision Insurance Life Insurance ($75,000) and Long-Term Disability — at no cost Flexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000) Retirement Plan with 1:1 employer match up to 4% Critical Illness, Accident Insurance, and Hospital Indemnity Wellness Reimbursement up to $200/year PTO starting at 22 days, increasing with tenure, plus 6 paid holidays Our V…