Executive Coordinator to the Vice President of Student Affairs

**Executive Coordinator to the Vice President of Student Affairs** **Position Summary** The Executive Coordinator provides high-level administrative and strategic operational support to the Vice President of Student Affairs. This role manages daily office operations and serves as the primary, high-impact point of contact for students, parents, faculty, and staff. A critical function of this position is acting as the first line of engagement for student issues, utilizing triage, crisis-de-escalation, and collaborative problem-solving to direct students to vital campus resources. **Key Responsibilities** **Student Engagement & Triage** - **First-Line Response**: Serve as the primary point of contact for students navigating complex academic, personal, or financial hardships. - **Issue Triage**: Assess the urgency of student concerns swiftly to determine appropriate pathways for resolution. - **Resource Navigation**: Connect students directly to campus partners like counseling, financial aid, housing, and academic advising. - **Collaborative Resolution**: Partner with the appropriate offices and behavioral intervention teams to support students in distress. - **Advocacy & Support**: Provide a welcoming, empathetic, and confidential environment for students seeking guidance. **Office Operations & Executive Support** - **Calendar Management**: Control the Vice President’s complex schedule, prioritizing high-stakes meetings and institutional deadlines. - **Daily Operations**: Oversee physical and digital office workflows, mail distribution, and inventory supply management. - **Communications Support**: Draft, review, and edit sensitive correspondence, executive summaries, and division-wide announcements. - **Budget Support**: Monitor office expenditures, process expense reports, and assist with annual divisional budget tracking. - **Visitor Reception**: Welcome college leadership, trustees, donors, and external community stakeholders. **Project Coordination & Committee Support** - **Meeting Logistics**: Prepare agendas, record detailed minutes, and track action items for leadership team meetings. - **Event Planning**: Coordinate logistics for division-wide events, student leadership recognition ceremonies, and town halls. - **Data Management**: Maintain secure student records and database systems in strict compliance with FERPA regulations. - **Special Projects**: Research student affairs trends and compile data reports to support strategic planning initiatives. **Qualifications** **Required Education & Experience** - **Degree**: Bachelor’s degree from an accredited institution. - **Experience**: Three to five years of progressive administrative experience, preferably within higher education. **Knowledge, Skills, and Abilities** - **Student-Centric Focus**: Deep empathy for diverse student populations and a strong commitment to student success. - **Crisis Management**: Ability to remain calm, professional, and decisive during high-stress or sensitive student situations. - **Communication**: Exceptional verbal, written, and active listening skills. - **Collaboration**: Proven success building relationships across various university departments. - **Discretion**: Absolute commitment to maintaining strict confidentiality regarding student records and personnel matters. - **Tech Savvy**: Proficiency with higher education systems (e.g., Jenzabar, Canvas, Maxient) and standard office software. Application Process: All qualified candidates must submit a cover letter, resume, TC application, copy of transcript and submit at least 3 professional references to the email address of [\[email protected\]](/cdn-cgi/l/email-protection#741c06340015181815101113155a111001). Official transcript will be required if hired for the position.