Event & Venue Specialist

Building a Brand starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The Event & Venue Specialist will consistently deliver exceptional concierge level service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the meticulous coordination of various "high touch" events within the client’s meeting spaces. The role requires strong operational understanding and advanced experience in event logistics and venue management. Essential Duties & Responsibilities Central point of contact to facilitate the venue’s logistical needs including the coordination of catering, audio-visual, security, swag/collateral, and transportation Manage booking requests/room blocks utilizing the client’s internal system and ensure calendar invitations are sent for prep meetings and speaker scheduling Provide on-site support on the day of the event, including assisting clients with registration processes, badge printing, and escorting guests to their designated locations. Administrative duties including supply management, event documentation and post event communications to key stakeholders Support on-site events as day of point contact for the client and customers Responsibilities associated with an event will include but may not be limited to: logistical and operational responsibility, establishing A/V, budget management, décor, staffing and catering Manage client expectations on logistical issues and escalate issues as needed SWAG management, keeping accurate inventory of all supplies and ensuring sufficient stock Liaise and build relationships across different levels within the immediate team and the client’s organization; effectively work cross-functionally Work with the team to ensure adherence to client standards of operations Be responsible for accurate and timely reconciliation of events Be proactive with ideas and creative solutions What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Position requires 2-4 year of experience Bachelor's Degree preferred Strong meeting coordination experience for meetings/conferences ranging between 50 – 300+ people Must be fluent in English Experience working cross-functionally with all levels of stakeholders in a fast-paced environment Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event Organizational and time management skills Ability to execute tasks independently and efficiently Creative problem solver, resourceful, team player Adaptability to situations and ever-changing demands Highly organized with the ability to handle multiple tasks to meet strict deadlines Excellent time management and multi-tasking skills Ability to think of new ideas and processes to improve ef…