Event Security - Part Time

**SUMMARY** **The Event Security staff must have the ability to establish rapport with diverse team members and guests. You must be comfortable addressing guest concerns, experienced in utilizing de-escalation techniques, and prepared to respond to high-stress and emergency situations.** **This role is focused on maintaining a safe and secure environment across the brewery property during amphitheater event days, with primary responsibilities centered on outdoor areas including parking lots, entrances, and surrounding grounds.** **ESSENTIAL DUTIES AND RESPONSIBILITIES** Includes the following. Other duties may be assigned. - Serve as a welcoming first point of contact for guests entering the property, projecting a professional and approachable demeanor - Develop and maintain knowledge of Founders’ culture, event layout, and property grounds; effectively communicate that information to guests - Maintain a watchful presence across the property, including parking areas and event spaces, for signs of intoxication, disorderly conduct, violence, theft, or property damage - Assist with guest flow, including directing guests to parking areas, entrances, exits, and event spaces - Utilize de-escalation techniques to manage elevated guest situations - Escort problematic patrons from the property when necessary - Demonstrate understanding of Michigan law as it pertains to the sale of alcohol - Obtain or maintain ServSafe Alcohol Certification - Discreetly communicate with event staff, security team members, and Managers on Duty regarding guest concerns or safety issues - Assist with monitoring access points and verifying credentials or IDs as needed - Maintain cleanliness and safety of assigned outdoor areas, including monitoring for hazards - Accompany staff members to their vehicles at night upon request - Conduct routine sweeps of the property, including parking areas and surrounding grounds, to ensure a safe and secure environment - Assist with emergency scenarios as directed by leadership - Regularly check communication channels (email, whiteboards, updates) for important information - Promote a clean, positive, courteous, and professional attitude and appearance to all employees and guests **PHYSICAL DEMANDS** The physical demands described here are representative of those required to successfully perform the essential functions of this job. - Regularly required to stand and walk for extended periods - Frequently required to reach with hands and arms - Must regularly lift and/or move up to 75 pounds **WORK ENVIRONMENT** The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. - Work is performed in both indoor and outdoor environments, including parking areas and event spaces - Exposure to moderate to loud noise levels - Role requires working in varying weather conditions and high-traffic environments **QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • High school education or equivalent combination of education and experience • Strong ability to communicate clearly and professionally with guests and team members • Ability to remain calm and make sound decisions in high-stress or fast-paced environments • Ability to apply common sense understanding to carry out instructions • Strong situational awareness and ability to identify and address potential safety concerns • Ability to take initiative to identify, report, and resolve issues before they escalate • Prior hospitality, event, or security experience preferred • Flexible schedule, with availability required for amphitheater event days (including evenings and weekends)