Event Captain ( Richmond)

**About us:** **Groovin' Gourmets** is the catering division of *Trolley Hospitality Companies*, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in delivering fresh, chef-crafted meals and seamless service for corporate functions, weddings, and social events of all sizes. Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of **delivering happiness** to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us! **Our Values - The Trolley Way:** - No excuses - Do the right thing - Can-do attitude - Always growing - Help first--be the solution - Transparency and honesty--no BS Please visit our website at http://www.trolleyhouseva.com to learn more! **About you:** - Providing excellent customer service brings you joy. - You are naturally able to build a good rapport with guests. - You don't get flustered when there are multiple problems to be solved. - You are able to pivot when there's something urgent and then pick up right where you left off. - Attention to detail is your superpower. - You are energized by making the schedule run like clockwork. - You can visualize how to organize process for best efficiency. - You are known for having exceptional problem-solving skills. - You have experience with and enjoy nurturing and managing teams. - You love to help others be successful. - You are an experienced server who wants more variety and responsibility. **Event Captain Expectations:** - Responsible for the safe transport of food, drinks, and equipment to event venue. - Manage all aspects of the event including set-up, serving meals and beverages, and take-down. - Carry out the Sales Event Coordinator's plan for the event and be able to adapt to different venues when determining how to set up and organize service flow. - Lead a team of co-captains, servers, and bartenders. - Maintain good communication with the event host. - Be resourceful and proactive in dealing with issues that may arise. - Create an environment that supports and develops the members of your team. - Be able to work flexible hours, including nights and weekends. **Event Captain Skills and Experience:** - 1-2 years of catering or banquet service experience - Experience leading a team, whether in food service or other industry - Excellent communication ability, both verbal and written - Positive and empowering interpersonal skills - Physical stamina to work long hours (must be able to lift 50 pounds) - Covid-19 vaccination preferred **Event Captain Benefits:** - $24-26/hr + tips - Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse - Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year - Flexible scheduling-perfect for someone looking for a second job!