European Carrier Sales Director

**Position Overview** The **European Carrier Sales Director** is a senior individual contributor and regional leader responsible for driving carrier and service provider revenue across the European market. This role owns the full sales cycle for carrier partnerships — from prospecting and qualification through close — and serves as the primary relationship executive for European telecom carriers, service providers, and channel partners. The Director will represent NUWAVE’s full product portfolio (iPILOT, TELEPORT, SYNTHESIS, Pulsar, CONSTELLATION, and All Marketplace Solutions) and will work in close coordination with US-based sales leadership and cross-functional teams to deliver consistent, scalable revenue growth in the region. **Reports To:** VP of Global Channels and Alliances (Travis A. Burris) **Location:** Europe (Remote / Field-Based) **Territory:** United Kingdom, Western Europe, and EMEA expansion markets * * * **Mission** Drive strategic carrier and service provider alliances across Europe by identifying, recruiting, and developing high-value partnerships that expand NUWAVE’s footprint in the Microsoft Teams, Webex Calling, and Zoom Phone ecosystems. Deliver consistent revenue growth through disciplined pipeline management, deep product expertise, and trusted partner relationships. * * * **Key Responsibilities** **Partner Development & Revenue Growth** - Recruit and onboard new European carrier and service provider partners to expand NUWAVE’s regional presence and increase recurring revenue. - Achieve consistent year-over-year revenue growth within existing European channel relationships. - Develop and execute territory business plans aligned to NUWAVE’s global sales strategy and revenue targets. - Manage the full sales cycle from lead generation through contract execution for carrier and service provider accounts. - Identify and pursue new business opportunities within the European UC and cloud communications market. **Pipeline & Forecast Management** - Own and maintain an accurate, up-to-date sales pipeline for the European territory in HubSpot CRM. - Provide monthly and quarterly revenue forecasts to sales leadership. - Track deal progression through all pipeline stages and ensure timely advancement with documented gate criteria. - Identify at-risk deals early and develop mitigation strategies in collaboration with leadership. **Market Intelligence & Strategy** - Monitor European telecom market trends, regulatory developments (e.g., GDPR, BEREC), and competitive landscape. - Analyze competitor activities and provide actionable intelligence to product and marketing teams. - Identify emerging opportunities in Microsoft Teams Operator Connect, Direct Routing, and cloud UC adoption across European markets. - Develop regional go-to-market strategies in partnership with marketing and product leadership. **Partner Enablement & Education** - Educate carrier and service provider partners on NUWAVE’s full product suite, including iPILOT, TELEPORT, SYNTHESIS, Pulsar, and CONSTELLATION. - Deliver compelling product demonstrations, presentations, and proposals tailored to the needs of European carriers. - Collaborate with NUWAVE Academy to ensure partners complete onboarding and ongoing training requirements. - Represent NUWAVE at European industry events, tradeshows, and partner conferences (e.g., MWC, UC EXPO, Channel Live). **Cross-Functional Collaboration** - Coordinate with the Service Assurance and UC Engineering teams to ensure smooth partner onboarding and service delivery. - Work with the NUWAVE order management and provisioning teams to support European time-zone order types (UK and EMEA). - Collaborate with US-based carrier sales managers (Eric Egan, Jason Shepperd) to align on global carrier strategy and avoid channel conflict. - Partner with the NUWAVE marketing team on regional campaigns, co-marketing initiatives, and promotional activities. - Escalate and resolve partner issues — including pricing conflicts,…