ESS Field Service Technician - Dickinson, TX

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY Follow the planned maintenance schedule for regular maintenance and repairs. Ensure timely repairs of equipment at the site, conduct regular inventory of spare parts for equipment failures that occur on site, and maintain a safe stock of spare parts on site. JOB DESCRIPTION Familiar with the company's site management system and has a good understanding of the electrical and structural principles of the company's products. After training, understands and masters the product commissioning procedures, and is familiar with various product installation, commissioning, and maintenance manuals. Proficient in various commissioning skills, such as software upgrades, parameter configuration, DMC/HVAC settings. Proficient in troubleshooting various types of faults, capable of independent problem-solving, and can resolve commissioning challenges based on on-site conditions. Strictly adheres to on-site maintenance safety requirements, proactively identifies and reports potential safety risks in the work. Upon arrival at the site, assesses the overall power station's operational status. Determines maintenance priorities based on the severity of the impact on power station operation. Complete work logs as required, categorizes and records faults, and describes the day's work content. Develop maintenance plans in advance and complete routine maintenance tasks on schedule. Plan spare parts inventory, set safety stock levels for vulnerable components based on project failure rates. Properly label faulty spare parts, records fault times, fault types, and power station numbers. Promptly provides feedback and actively repairs major and special maintenance issues, responds to customer complaints in a timely manner, and improves customer satisfaction. Summarize maintenance conditions based on the power station's daily maintenance report and regularly provide feedback to management on power station operation. Safely store important tools and equipment issued to maintenance personnel. Demonstrates attention to detail Demonstrates required skills Gathers and analyzes information skillfully Communicates changes and progress Balances team and individual responsibilities Adapts to changes in the work environment Follows instruction, responds to management direction Demonstrates accuracy and thoroughness Displays willingness to make decisions Upholds organizational values Proper use of PPE and observes safety and security procedures of BYD and adhere to customer safety and procedures Other duties as assigned REQUIRED EDUCATION AND EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical diploma in relevant fields. 2 years’ experience as an industrial maintenance technician (solar or power battery facility work background preferred) High school diploma or GED equivalent. COMPETENCIES Strong execution skills including attention to detail and multi-tasking skills. Excellent client-facing and internal communication skills. Excellent written and verbal communication skills. Creative thinking and ability to shift gears quickly. Thoroughness and always with customer/client focus. Demonstrated problem solving, troubleshooting, root cause analysis and countermeasure identification skills related to ESS. MS Office skills. Time management and organization skills. WORK ENVIRONMENT This position requires long-term outdoor work and the need to learn and master professional commissioning software, as well as the use of various basic electrical too…